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grosomono
05-05-2011, 10:40 AM
hi, it worked well till last week, and sudenlly stopped working, the huds dont apear in the tables, the table manager pop up recognize the tables, but is like they are not importing anythig, and in the autoimport, it happends like all iumports are imports errors, thank u 4 ur help.

Patvs
05-05-2011, 12:54 PM
Playing on which pokersite?

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Make sure the lobby language of the pokerclient is in English.


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Try to force the HUD on using the TableFinder: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

grosomono
05-05-2011, 04:19 PM
playing on 888 and full tilt.

grosomono
05-05-2011, 04:23 PM
is there a spanish support here?

Patvs
05-05-2011, 06:58 PM
Sorry we have no Spanish support.

Set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) and reboot.

Which Operating System, Firewall, and Anti-Virus are you using?

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for those files, even if the firewall is turned off. Also run a Windows Update and install all updates.

grosomono
05-06-2011, 08:10 PM
where i can change the date, an whats reboot?, im with windows xp an no firewall or antivirus.

Patvs
05-06-2011, 09:11 PM
Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC. (restart = reboot)

http://i207.photobucket.com/albums/bb176/fozzy71/HEM/Forums/englishformat.png

grosomono
05-18-2011, 04:34 PM
did all that and stil not working.

netsrak
05-19-2011, 03:56 AM
Please create a new database for a test. Do the hands import into this database?

grosomono
05-20-2011, 01:03 PM
please tell me how to do this, creating a new data base.

RDB
05-20-2011, 06:05 PM
http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database