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View Full Version : HUD and import work, but not in the report



DUFCO
05-04-2011, 04:05 PM
Hi,

The HUD is working and that's importing since I can have stats on players (HU entraction and ipoker)

But I can't see the new hands in the report (if I filter on "today" or "this month"), I can only see the hands I play earlier.

I did some database vaccum or delete "exenames" as said in the FAQ or forum, but it still not working.

What do I have to do ?

thanks in advance,

DUFCO

fozzy71
05-04-2011, 09:04 PM
Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

Please install the latest version: http://www.holdemmanager.com/Downloads/HmUpdate.exe and go to Filter > Clear and then Filter > Use for all. Also try enabling the Options > Settings... > Miscellaneous > [x] Auto apply filter changes to all tabs

If that doesn't help, your database may be corrupt.

Export your Hand Histories
http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback – Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

http://faq.holdemmanager.com/images/tourney-data-view-01.jpg

Then can you create a new database http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database

Finally reimport all your hands/notes/summaries into the new database

If you play a site like stars/ftp you can email their support and ask for all your old hand histories and tourney histories/results.

Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere.

To verify the location: Options > Configure Auto Import Folders > Edit > Archive Folder: ___________________

http://faq.holdemmanager.com/questions/119/Warning:+You+have+XXX+Hand+History+Files+in+your+A uto+Import+Folders

The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).

DUFCO
05-05-2011, 06:39 AM
thanks Fozzy. The database was corrupt. I had to creat a new one. It's working now.

see ya