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View Full Version : How to upgrade HM Small Stakes to Professional?



Charcodelpalo
02-21-2009, 06:25 PM
I was looking at www.holdemmanager.net the way to upgrade my Small Stakes version to the Professional one , but I did not find the way to do it.

What do I have to do ??


Thank you.

morny
02-22-2009, 11:13 AM
Use one of these options to send $25 to Roy http://www.holdemmanager.net/purchase/smallStakes_version/siteTransfer.html

Then email support@holdemmanager.net with details of the payment and Roy will send you a new code

Charcodelpalo
02-22-2009, 04:37 PM
Ok , thanks.

I just made the payment and sent the e-mail.

walrusbear
11-08-2009, 11:31 AM
Any way to transfer the funds to a Pokerstars account? I don't have an account on Party, Absolute or UB. My bank account is American so NetTeller isn't an option and I'd really rather not go through the hassle of setting up a moneybookers account.

fozzy71
11-08-2009, 12:56 PM
In regards to poker site transfers, we would love to be able to accept them, but the pokersites have a policy against this as they don't want to act as a bank for any third parties and holdem manager must follow that policy. Unfortunately we won't be able to reinstate the option of paying for HEM via a pokersite transfer. We are working hard on a number of HEM projects and know that having the "site transfer" option on the pay page is outdated and plan on updating it as soon as we can work through a number of other programming related projects we have on our punchlist.

We do try to give you as many options as possible to pay for HEM, the free options involve setting up an account using a HEM bonus code. Details can be found here http://holdemmanager.net/GetitFree.aspx

Pay options can be found here http://holdemmanager.net/Offering.aspx?ID=1

walrusbear
11-08-2009, 03:00 PM
Edit: Nevermind I figured it out.

Possolino
01-15-2010, 04:11 PM
Problem with upgrading HEM to pro version emerged. I received a new (pro version) serial code, but can not delete the old one.
If I take "clear license code" under help, then an error occures with the instruction how to do it manually. But I can not do it manually since there is no such file "holdemmanager.exe. Idat (or ldat)" which I have to delete according to instructions.

Can someone help out?

fozzy71
01-15-2010, 07:00 PM
Enable the options to see Hidden Files and System Protected Files: http://www.bleepingcomputer.com/tutorials/tutorial62.html

http://www.holdemmanager.com/downloads/images/hidden.jpg


1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

If you can't find those files, DO NOT delete any other files with similar names.



If that doesn't help, try this:



1. Shutdown Hold'em Manager
2. Navigate to your RVG Software/Holdem Manager/Config folder
3. Create a file called LicDebug.txt
4. Restart Hold'em Manager

You should hopefully be able to enter your new code now. Once you have done this close Hold'em Manager, delete LicDebug.txt and restart Hold'em Manager.


Please send your Reg.log from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.net.

SteSag
08-14-2010, 08:10 AM
Use one of these options to send $25 to Roy :: HOLD'EM MANAGER :: Online Poker Tracking and Analysis Software (http://www.holdemmanager.net/purchase/smallStakes_version/siteTransfer.html)

Then email support@holdemmanager.net with details of the payment and Roy will send you a new code

Yesterday I did it but I have not recived the new code, is it normal?

netsrak
08-14-2010, 12:55 PM
This thread is pretty old.
Please contact sales@holdemmanager.com with your purchase details.
But usually you should receive the new key within some hours. Please check your spam folder too.

SteSag
08-14-2010, 01:13 PM
This thread is pretty old.
Please contact sales@holdemmanager.com with your purchase details.
But usually you should receive the new key within some hours. Please check your spam folder too.

This is the email i had send:
I have send you 25 dollars to recived the new code for use the pro version of holdem manager because i have the small stakes version. I have paid with paypal from this email: XXXXXXXXXXX (my email)

Is it ok?

netsrak
08-14-2010, 02:06 PM
I think so. You should wait for our sales response but its weekend so it may need some time.

SteSag
08-15-2010, 11:17 AM
Ok i have the new code, now how can i upgrade hm?

netsrak
08-15-2010, 01:08 PM
Start HM, Help->Registration -> Clear license code
Restart HM and enter your new key

rotaflex
08-24-2011, 05:22 AM
sorry if this old thread is not the right place to post, but I've got two questions regarding the small stakes upgrade:

1. If I purchase the upgrade from small stakes to pro version, I get a new license code, right? Is it possible to continue using the old code, in another computer? or once I get the new pro code, the old one is disabled?

2. If I purchase now the upgrade from small stakes to pro version, will I get the full discount for HM2? (will I get it for free?)

thanks in advance and sorry if these questions are already answered somewhere...

RDB
08-24-2011, 07:24 AM
1. You will get a new code and the old one will be disabled.

2. You only get HM2 for free if HM1 was purchased on or after May 1st. If you upgraded on or after May 1st the price of that update will be giving as a discount towards HM2 and you will still also be able to use your upgrade for HM1. So if you upgraded from small stakes to pro for $39.99 then you will receive $39.99 off HM2.

rommel19540
12-30-2015, 05:09 PM
Start HM, Help->Registration -> Clear license code
Restart HM and enter your new key

Hi, usually never post but saw some of your responses to other people and wanted to say thank you. I guess its part of your job but nonetheless thank you.

fozzy71
12-31-2015, 11:25 AM
Hi, usually never post but saw some of your responses to other people and wanted to say thank you. I guess its part of your job but nonetheless thank you.

I am not sure if he checks the forum often as he only works part time so I will answer for him:

You are very welcome. Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.