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View Full Version : HM at ipoker , the euro does not work.



JJBYTPLUS
05-03-2011, 02:59 AM
Hello, I am your company's paying customers.

I use the HM software IPOKER time,

the U.S. dollar and the pound table table can display the data properly,

but the euro does not display any data table, please tell me how to do.

I've updated the HM.


thank u very muck:)

netsrak
05-03-2011, 05:10 AM
There should be no problems with the euro tables.
Are you using 1.11.06d?

You get no Hud at the euro tables?

* If that doesn't help, please check this and answer and post the questions http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

ycjason
05-13-2011, 02:08 AM
this is the exact same problem I have, and I am using the latest version of HM. The problem is definitely because of hand history file encoding. I play at dafapoker, and for some strange reason, it saves euro table with UTF-8 encoding while other table's hand history files are in ANSI. If I open the euro table hand history in notepad and save it back as ANSI format, then HM can read/import it just fine.

Can you guys please make HM able to parse file in UTF-8 encoded hand history file in future releases? Thank you!

netsrak
05-13-2011, 03:49 AM
Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.