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AceJakk
05-02-2011, 06:17 PM
I have recently installed HEM. I use a very good laptop and windows 7 and I had no problems whatsoever with FTP in the past. Since I installed HEM, I can only play on FTP using HEM once and then I have to uninstall FTP and install again in order to play again since I get a blank error the second time I open FTP.
What can I do to fix this? I have already done the "windows 7 and hem" thingy which is to change to "run as admin" the 3 hem executables.

Thanks in advance,

netsrak
05-03-2011, 05:16 AM
Please check the HM auto-Import configuration. The FTP auto-import folder must be the handhistory subfolder of your FTP installation and not the main FTP folder.

If you can't figure it out please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extensions turned off.

AceJakk
05-03-2011, 12:52 PM
seems to be working now! thank you!