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qoNtrol
05-02-2011, 02:43 PM
Hi admins,

First of all great job on the software. Its absolutely superb.

However.. :D

I bought some HH's of HandHQ and tried to import them in HM through the Import From Folder option. It worked fine for the first 1M hands or so, but when I tried to import some more it showed the number of files found in the folder, but it imports all files as 'Import Errors'. This seems pretty weird since it worked at first...

I've allready tried some other things like purging and vacuuming in order for the import to work again, but this didnt solve the problem. Hope you can help out. Here's a Screenshot of my screen.

http://www.plaatjesupload.nl/bekijk/2011/05/02/1304344842-760.jpg (http://www.plaatjesupload.nl/bekijken/3773921.html)

If there is anything else you need, plz let me know.

Cheers

netsrak
05-03-2011, 05:14 AM
Please reboot your computer and please use import file or import from folder to import large amounts of files.

qoNtrol
05-03-2011, 09:02 AM
Thank you for your reply.

I've already tried rebooting many times and was already using the Import from Folder (see OP). Any other suggestions would be most welcome! :confused:

fozzy71
05-03-2011, 09:23 AM
Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips


If the problem persists in the new database you can send us the hands to test, but there may not be anything we can do about the problem as we only directly support original pokerstars hand histories and it is against their ToS to import datamined hands to your database and HUD.

qoNtrol
05-11-2011, 03:57 AM
Creating the new database solved the problem. It took a lot of time but thank you so much for your help!! :D