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View Full Version : Cant start HM, root element is missing



mumrik
02-20-2009, 06:51 PM
I get the following message when trying to start up Holdem Manager:

"An error occured while loading the Prefs files: Root element is missing".

This started one day when my harddrive got filled so no memory was available. How do I fix it without losing my saved results and statistics?

morny
02-20-2009, 10:10 PM
Please reinstall Holdem Manager

mumrik
02-20-2009, 10:59 PM
Yeah I dont know why I didnt search for this, but now I've found instructions here (http://208.109.95.123/forum/showpost.php?p=28942&postcount=2).

Only thing I wonder is if I cant start HM and export my HUDs are those gone forever? I mean I save the database right, cause I dont remove PostgreSQL? And the HUDs (I guess this is the hud-stats on every player?) should be based upon the database? So what I'm wondering is if I loose any information when I uninstall?

mumrik
02-20-2009, 11:20 PM
Edit: Nevermind.

Think everything works as it should now, thanks for having such a great support-forum.