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masterblaker
02-19-2009, 04:28 PM
Hi, just trying to get setup on stars, had already been on FTP and didn't have any problems. I currently want to break everything in sight.

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

newest, 1.07 or something

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

stars

2a) Have you clicked the Start Auto Import Button?

um, yeah

3) Have you the settings exactly as per the FAQ for your site?

yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

yes, C:\Program Files\PokerStars\handhistory\

5) Are the hands being imported into Holdem Manager?

nope

5a) Do they import if you create a new database?

nope
6) Have You Tried the Table Finder and did it work?

nope

7) If you open the HH are they written in English?

yes

8) If your using Vista have you UAC disabled?

yes

9) Have you attached the holdemmanager.config file?
no

morny
02-19-2009, 04:31 PM
Can you send me some of those HH to morny@holdemmanager.net (presuming their not play money)

masterblaker
02-19-2009, 04:41 PM
e-mail sent with HH, not play monies

Lok9
02-19-2009, 08:18 PM
Did you remember to go to "Options->Configure Auto Import Folders" and add your PokerStars HH directory?

I had this same problem when I wanted to add FTP after playing on Stars and that was the problem.