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daave13
04-27-2011, 10:49 PM
Save handhistory is on and my screen name comes up in HEM but there is no data and HUD is not working.

My version is 1.11.06b and I have been able to import on FT just not pokerstars.

How do I fix this?

Sarek
04-28-2011, 04:23 AM
First thing is to update HM to the latest 1.11.06d - see link in my sing.

daave13
04-28-2011, 09:22 PM
I have updated is there something else I need to do? It still doesnt work

netsrak
04-29-2011, 06:18 AM
Please check the stars handhistory folder. Is HM importing from this folder?
Sometimes it helps to start the stars client as administrator too.
http://faq.holdemmanager.com/questions/6/Poker+Stars+Setup

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work