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Aralin999
04-26-2011, 08:18 AM
I have recently joined William Hill poker, but when i use the site my HUD pop-up does not show on the tables i am playing. I have done the auto-configure set up and HEM found the William Hill folders, and the tables are registering on the table manager (I can't remember what it's called) smaller screen, but the player stats don't show up on any of the tables themselves. Please help.

Sarek
04-26-2011, 11:28 AM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest release - http://www.holdemmanager.com/Downloads/HmUpdate.exe


Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.


Try the table finder - http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Left-click and drag the red X to that table window

Click OK


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

Aralin999
04-26-2011, 04:21 PM
I have downloaded the new upgrade and changed the language settings.

I then tried the Table Finder method. It said 'the HUD cannot find any unattached hands'.

I then tried to add a new database as instructed in the further help guide,but this is not helping either. My HUD still does not show on screen.

Please advise, thanks

Patvs
04-26-2011, 07:56 PM
Are the handhistories being imported and they show up in HoldemManager??

Check your hud options--> player preferences--> use for tab
to make sure the HUD is assigned to ipoker.

Also check hud options--> site options--> ipoker--> turn off live tracking, turn on all the "detect tables"

Aralin999
04-27-2011, 12:48 PM
Tried all of the above, HUD still not showing.

Sarek
04-28-2011, 04:29 AM
Start HM, start autoimport, start room, sit at ONE cash table and play.
open Autoimport setup window
Then open Table manager
open room's HH folder to see it's contents
and open HH file (in Notepad) you play right now - to see it's text
now make HM window sixe to max - to use it as background, then
place all this stuff - table, TM, folder, Notepad and AI setup on display to see all - and make screenshot
How to take a screenshot: How to Take a Screenshot in Microsoft Windows - wikiHow (http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows)

Hamlet
06-29-2011, 07:18 PM
If I were to configure William Hill and HEM from scratch.. what are the steps?

Patvs
06-29-2011, 07:49 PM
Read: http://faq.holdemmanager.com/questions/19/iPoker+Setup

And read: http://faq.holdemmanager.com/questions/390/Setup+Auto+Center+Preferred+Seating+for+Ipoker