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View Full Version : pop-up trouble



jonibulda
04-23-2011, 01:39 PM
When I have a popup window (filters, ranges in wiz, other popus in wiz, etc.) they popup and dissapear BEHIND HEM and its impossible to access it, or even close it. Meanwhile I cant do anything in HEM because theres a popup window up, so I have to restart my computer almost everytime I have a popup window in HEM.

fozzy71
04-23-2011, 09:32 PM
Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

Many of those free Norton, Mcaffee, Comodo, etc, 'internet security' bundles will not work well with holdem manager.

Please do the following steps, so we can get your computer to a state that we know will work with Holdem Manager:

1) Uninstall any 3rd party security software bundles.
2) Reboot your computer
3) Please install the latest version: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe
4) Enable Windows Firewall's recommended settings through your Control Panel.
5) Install Microsoft Security Essentials for antivirus/malware protection and update it - http://www.microsoft.com/security_essentials/


Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Update your graphics drivers - http://faq.holdemmanager.com/questions/362/HowToUpdateYourGraphicsCardDriver

Please give HoldemManager Administrator rights -

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Right-click the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Do the same for HMHud.exe and DBControlPanel.exe