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View Full Version : Can't Install HEM (PostgreSQL Issues)



Peleus
04-22-2011, 09:42 PM
Hi all, first things first, install log....

Output folder: C:\Program Files (x86)\RVG Software\Holdem Manager
Is admin account
Output folder: C:\Program Files (x86)\RVG Software\Holdem Manager\Temp
Output folder: C:\Program Files (x86)\RVG Software\Holdem Manager
Create folder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Holdem Manager
Create shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Holdem Manager\Holdem Manager.lnk
Create shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Holdem Manager\Uninstall Holdem Manager.lnk
Create shortcut: C:\Users\Public\Desktop\HoldemManager.lnk
Created uninstaller: C:\Program Files (x86)\RVG Software\Holdem Manager\UninstallHoldemManager.exe
Output folder: C:\Program Files (x86)\PSQLINSTALL
top level install dir -->C:\Program Files (x86)
Is admin account
fs=NTFS
.NET found
Extract: TestFirewall.exe... 100%
Extract: TestFirewall.exe.config... 100%
Antivirus Installed: False
test antivirus returned 0
seclogon error status: 0
seclogon status: 1
starting seclogon
seclogon error status: 0
seclogon status: 4
firewall enabled: 0
firewall not enabled
postgresql error status: 1060
postgresql status: 0
starting pgsql-8.3
postgresql error status: 1060
postgresql status: 0
postgresql error status: 1060
postgresql status: 0
starting postgresql-8.4
postgresql error status: 1060
postgresql status: 0
postgres installdir: C:\Program Files (x86)\PSQLINSTALL
==================== running PsqlTestClient
try userid: postgres
try pass: postgrespass
try pass: postgrespass
Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
Is the server running on host "127.0.0.1" and accepting
TCP/IP connections on port 5432?
<--error
1
testclient return status: 1
testclient return from file: 1
==================== finished PsqlTestClient
granting write permission on top level postgres directory
found dir
try rename C:\Program Files (x86)\PostgreSQL\8.4 --> C:\Program Files (x86)\PostgreSQL\8.4-prev-2011-04-Apr-10-29-52
Create folder: C:\Program Files (x86)\PostgreSQL\8.4-prev-2011-04-Apr-10-29-52
Moving files: C:\Program Files (x86)\PostgreSQL\8.4\*.* to C:\Program Files (x86)\PostgreSQL\8.4-prev-2011-04-Apr-10-29-52\
Remove folder: C:\Program Files (x86)\PostgreSQL\8.4\
renamed dir
wrote testfile
Delete file: C:\Program Files (x86)\PostgreSQL\testfile
Extract: postgresql-8.4.7-1-windows.exe... 100%
Execute: "C:\Program Files (x86)\PSQLINSTALL\postgresql-8.4.7-1-windows.exe" --mode unattended --superpassword postgrespass
postgres installdir: C:\Program Files (x86)\PSQLINSTALL
==================== running PsqlTestClient
try userid: postgres
try pass: postgrespass
try pass: postgrespass
Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
Is the server running on host "127.0.0.1" and accepting
TCP/IP connections on port 5432?
<--error
1
testclient return status: 1
testclient return from file: 1
==================== finished PsqlTestClient

So when I try and install, it comes up saying that it's sorry, it cannot install PostgreSQL and aborts the installation.

I then tried uninstalling PostgreSQL, Holdem Manager, Microsoft Security Essentials and turning off Windows firewall / Windows defender. The same error occurred (computer restart in between).

Upon once more uninstalling everything, I went and downloaded the PostgreSQL package manually (8.4) and installing it. It goes through the installation process then advises that it couldn't do the post installation step, and could not initialise the database cluster.

Uninstalled it, did the same process for 8.3 with the same result and error message.

If I try and start service afterwards, I get the error message...
The service name is invalid.

More help is available by typing NET HELPMSG 2185.

Press <return> to continue....

Also, as a side note, the installation is creating a separate windows user account under the name postgres. I'm really really hoping I'm not going to have to put up with a separate user account every time I log into windows just to run HEM. Is this simply a left over from the installation process?

Cheers.

P.s. Windows 7 Ultimate

Thanks all.

Peleus
04-23-2011, 12:21 AM
For other peoples benefit -

Fixed this by using the individual SQL installer and installing to C:\PostgreSQL instead of the default program file folder. Fixed the issue.

Cheers.

olliepower
04-23-2011, 02:34 AM
Glad you got it solved :)

kneli
05-02-2011, 03:45 PM
I've got the exact same problem, but it didn't solve it for me to install it to C:\ instead of C:\Program Files\

Still getting the "Sorry, could not install PostgreSQL" message.

Running on Windows Vista

netsrak
05-03-2011, 05:03 AM
Did you try Postgresql 8.4 stand alone installer from PostgreSQL: The world's most advanced open source database (http://www.postgresql.org?)
Which operating system?
are you using any 3rd party firewall, anti-spyware, adaware, tuning or registry cleaning programs? and if yes which ones?

kneli
05-03-2011, 09:01 AM
I fixed it, I installed a postgreSQL 9.0 version (had it somewhere on my comp) to C:\PostgreSQL instead of C:\Program Files\PostgreSQL

Idk what caused the bug, but this worked. ty anyways