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Kaiser2302
04-22-2011, 06:01 PM
Hello, I bought HEM yesterday and import to it all the hands i had played (wich are in spanish) and all the hands I bought from ptr. first of all i went to the sessions tab in hem and it doesn't appear any of the hands after decembre 2010, and any of the hands i bought from ptr. actually im importing then again cause i dont know what's wrong. Second problem is that the stats doesn't appear in the table I'm playing. I watch some vidoe tutorials and did everything as it says, but it still doesn't appear. I thought I could solve it alone searching in forums but I cant find anything about it and my brain is on fire, can't think anymore. :(:(:(:(:(

There is a screenshot
ImageShack® - Online Photo and Video Hosting (http://img820.imageshack.us/i/38942135.jpg/)

as you can see no hands after december and in the pokerstars window no stats.
I have last version of hem, hyper simple theme on pokerstars, windows 7 32 bit. I rebooted, I have uninstall it, reinstall, etc.

Thanks for any help, really appreciate

Sarek
04-23-2011, 03:08 AM
Make sure your lobby is installed in English, if your lobby is installed in a non-English language some of the table names cannot be picked up so please change the language in your poker client lobby or if this is not possible reinstall it in English.
Also HH must be in English.
Please see this FAQ http://faq.holdemmanager.com/questions/48/My+HUD+Doesn’t+Work and answer any questions that apply to you so we can narrow down what the issue is.