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View Full Version : HEM missing all hands from random tables



GrindOnTheMind
04-20-2011, 06:53 PM
Im playing 2/4 plo on stars and HEM is missing all hands from random tables..There not deep tables or anything..I play everyday and today is the first day this is happening..My HUD is still working on these tables, but none of the dollar amounts from hands won or lost is being recorded..I have the newest version of HEM and no filters are on...Havent changed anything and the tables that are being missed are no different from the tables that are being fully recorded..

GrindOnTheMind
04-20-2011, 07:52 PM
I believe I found the missing hands (files) and there in the normal auto import folder but im assuming there not importing because there not going to the archive folder. I then tried to manually import them and it says 0 files to process.

fopah
04-20-2011, 08:09 PM
Try creating a new database and importing the hands into that: Here�s a FAQ on how to create a new database http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database

If that doesn't help send some hand histories this occurs on to support@holdemmanager.com so we can look into the issue