PDA

View Full Version : Hands Import Errors



Ramon McGold
04-20-2011, 03:46 AM
Hands no matter
hello, would like you to help me because I have a problem when importing the hands.

My case is identical to this: http://forums.holdemmanager.com/manager-bugs/1907-pstars-import-error.html

When I download the program says that there was an "import error".

I've done the update on HM and the problem persists.

I have created a new database and the problem continues ..

I do not know what to do ..

grateful now!

Sarek
04-20-2011, 05:17 AM
Make sure HH and lobby language is English.
Which gametype?
Which HM version you use? Update to the latest http://www.holdemmanager.com/Downloads/HmUpdate.exe
Which operating system? Also - which antivirus and firewall?

Ramon McGold
04-20-2011, 10:40 AM
The slinging is in English yes. Hand of how much the program.

This problem be either in Pokerstars and Full Tilt.

The game is Cash Game 0.1/0.2

I also played the cash game play money 05/10 and 100/200 but got no result. But I do not know if MH works with play money (I'm still lay). Work?

As I said above my version is updated but
(1.11.06d Holdem Manager Setup) and the upgrade patch as well.

My operating system is Windows 7. I already gave all possible openings for operating the program.

Antivirus is disabled. The firewall is configured to give freedom to the HM and Postgres.

Regards!

netsrak
04-20-2011, 11:14 AM
Play money is not supported.

Please check your windows regional settings (under control panel). Are you using a non standard setting for the date / currency formats?
If you change it to english (usa) and try to import the hands - does it work?

Ramon McGold
04-20-2011, 11:49 AM
The problem was solved. Redid all the steps and the program worked very well.

I appreciate your effort in helping me, thanks.

Regards!