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beendonked
02-10-2009, 12:32 AM
I have PT3 already so postogre is already installed for it. When I start HM it says it can't find the database HoldemManager and then says there was an error and shuts down. That's as far as it goes.

morny
02-10-2009, 03:14 PM
Can you post a screenshot please of the error

beendonked
02-11-2009, 03:28 PM
I think I was wrong with what I said originally. I thought it was just a problem with PT also being installed and I had to do something.

It says the error above but then a windows error comes up which is probably the real problem. It says "DBControlPanel has encountered a problem and needs to close." I have all my windows updates installed and I have postgreSQL 8.3 on my computer.

morny
02-11-2009, 04:05 PM
Make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73 and reboot and if the problem persists Please follow the instructions for uninstalling and reinstalling .net framework here: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=14

If the problem persists uninstall and reinstall PostgreSQL aswell http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=177

Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/Hm1.08Beta.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the "holdemmanager.config" file which can be found in the backed up config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while