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View Full Version : Handhistories are missing in Unibet



laatunainen
04-18-2011, 12:23 PM
I began to play in Unibet last week. I played cash games about two hours but I didn't get any handhistories to HEM. After this first period I haven't been any problems with HEM in cash games.

I find these missing histories in Unibet handhistories but can't transfer them to HEM. I copy these missing hands and import them to my computer. I order HEM to import this file. Everything look good but nothing happens.

Could somebody help me, Please!

Sarek
04-18-2011, 12:29 PM
Have you read this? http://faq.holdemmanager.com/questions/18/Microgaming+%7B47%7D+Prima+%28Unibet%2C+Ladbrokes% 2C+etc%29
And make sure lobby language is in English

laatunainen
04-18-2011, 01:52 PM
I found handhistory file and impirted it to HEM, But this didn't help. I can find these missing hand in Unibet and export textfile to my computer but not to HEM

netsrak
04-19-2011, 03:57 AM
I'm not sure whether the Unibet export file format is supported.
Please zip and mail the original file together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.

honka
04-28-2011, 03:05 PM
I am having similar problems too.

I have downloaded the trial version of Holdem manager and started playing at Unibet today. Holdem manager doesn't recognize the "GameHistory.dat" file which is located in the C:/Microgaming/unibetpokerMPP folder.

Unibet poker software can save the hand histories to .txt file but Holdem manager doesn't recognize these files either.

My lobby language is in english and I have reinstalled both Hem and Unibet software several times.

Patvs
04-28-2011, 08:39 PM
What type of real money tables are you playing?

Can you delete the GameHistory.dat file and restart the Unibet client (so a new file will be re-created).

If HoldemManager then still won't import the hands from the file, email us the file to support@holdemmanager.com

akroma
05-05-2011, 05:44 AM
Where does unibet normally get installed (I couldnt choose the directory I wanted it and I cant find where it got installed) for windows vista?

Akroma

netsrak
05-05-2011, 05:52 AM
I think the default folder is something like "C:\MicroGaming\Poker\unibetpokerMPP" but i have no Vista to check it.

akroma
05-05-2011, 06:58 AM
Ok so I found the directory for unibet. I do not see the hand history files though.

fozzy71
05-05-2011, 10:37 AM
I am having similar problems too.

......

Unibet poker software can save the hand histories to .txt file but Holdem manager doesn't recognize these files either.

My lobby language is in english and I have reinstalled both Hem and Unibet software several times.

I have never heard of this option. Can you take a screen shot of the option in the poker client and send us some of the hands to support via email?


Ok so I found the directory for unibet. I do not see the hand history files though.

There is only a single gamehistory.dat file, for all your hands, assuming you have played some real money hands.

akroma
05-05-2011, 11:33 AM
Ok import is fine now im assuming my HUD will work as well so thanks :)