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View Full Version : HUD/Table Manager not working on Merge (Carbon)



rowhousepd
04-18-2011, 03:03 AM
I just started playing on Merge (Carbon) but am having a problem w/ the HUD. I believe I set everything up correctly by following this FAQ (http://faq.holdemmanager.com/questions/325/Merge+Network+Setup), HEM is importing hand histories, and it even seems to find the tables in Table Manager ... but it won't overlay the HUD on the table w/out using Table Finder. :( I'm fairly familiar w/ how things get setup in HEm as I used to have working w/ Full Tilt & Stars for ages. I've done all the usual idiot checks (firewall exceptions, running applications as an administrator, etc.), and will run down the list I found in this other FAQ (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn%27t+Work):


1. What version of Holdem Manager are you using?
1.11.06d -- although I noticed that Table Manager is 1.11.06b.


2. What poker site are you playing on and does the problem occur on more than one site?
Carbon only. Everything was fine w/ Full Tilt & Stars.


3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)
NLHE but so far only tried it using freeroll MTT's. (I haven't played any real money cash games yet.)


4. Have you clicked on the Start Auto Import button?
Yes, of course. ;)


5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs (http://faq.holdemmanager.com/questions/1/Information+About+Setting+Up+Poker+Clients) on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.As mentioned above, been there, done that, all is fine in that dept.


6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
Yes they are, and I can review them as well.


7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.Yup. They are definitely getting into HEM.


8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
Nope, this isn't the issue.


9. Have you tried the Table Finder and did it work? http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+ I have tried it, and it has not worked. (See below)


10. If you open the hand history files, are they written in English? Yes indeed.


11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extensions turned off.I'm attaching it.

I've also made sure that the I have a HUD configuration specific to Merge. (Actually, i just made a duplicate of the default & set it to work w/ Merge sites.) And as I said the only way I can get the HUD to appear is to use the Table Finder. I drag the red X over, and only then will it work. And I ever tried the suggestions netsrak posted here (http://forums.holdemmanager.com/260361-post13.html).


Please try the following:
1) Close Holdemmanager
2) Delete your existing file exenames.txt, so HM will rebuild it to default:
Delete > \Holdem Manager\Config\exenames.txt
3) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.

Try the table finder again for the first table: http://faq.holdemmanager.com/questio...er+to+Show+HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD)
I did everything here, but still HEM won't put the HUD over the table on it's own. What should I do!?! Uuug. :confused:

netsrak
04-18-2011, 03:59 AM
On Merge you have to use the table finder for MTTs every time.

For cash game the hud should work. It may only be necessary to use the table finder the first time.

rowhousepd
04-18-2011, 04:35 AM
Really? You have to use Table Finder for each MTT?!? What about SnG's? Is that something you're looking to resolve? Huge drag if you play a lot of MTTs.

Also, I'm not getting it to work at all for cash hands, but I'm only playing at play money tables. (Haven't decided if I want to make deposit yet ... or anywhere since I'm in the US.) I'm guessing this is normal for tables that aren't real money? Thanks.

netsrak
04-18-2011, 07:54 AM
Yep, hud only works on cash game tables.

I'm not sure whether we can fix the table finder issue. As long as i remember it works in this way.

rowhousepd
04-20-2011, 03:44 AM
Huh. Admittedly I know nothing about how things work on your end, but I'm surprised because each table does have it's on distinct name. ie: "$2 NL Holdem Freezeout (12345) - Table 1." I would have thought that that's what HEM uses to determine which HUD goes where ... but maybe I'm wrong.

Is there any way this might change in the near future? I have a feeling that Merge will be the next big poker room for US player ... IF we can even stay playing online at all (...which I realize is a big if).

Sarek
04-20-2011, 05:49 AM
Please post a screenshot with SNG and Table finder (before moving red cross)

rowhousepd
04-22-2011, 05:32 AM
Will do. I'll send on tomorrow (4/22) at some point after I start playing another MTT. Thanks.

rowhousepd
04-24-2011, 09:38 PM
Here's a screenshot of Table Manager trying to find the Carbon MTT running (before I move the red x). Hands are being imported into HEM, and the top of the Carbon window has a distinct tourney # that matches the info in Table Finder. Every time you get moved to a different table in a tourney, you have to re-find the table. Needless to say, this is a drag. :( Is there a way this might get resolved? Please help. Thanks.

http://i838.photobucket.com/albums/zz305/rowhousepd/HEMTableFinderonCarbon.png

netsrak
04-25-2011, 05:19 AM
We have some merge issues at the moment which is being worked on, i think this will be covered too with the next release.

rowhousepd
04-25-2011, 05:24 AM
Please please do fix this one. :) This big makes playing them really frustrating. There's also a problem when you change tables at an MTT. The HUD doesn't assign the right stats to the right player at the new table. It basically means you have reposition every hud each time you move tables. For me this makes the HUD almost unusable.

Any idea when the new released is going to be out?

rowhousepd
04-26-2011, 01:57 AM
Damn. Now that I've been playing a few tourneys at Merge, I just realized another problem:

The positions of the HUD stats don't stay the same from tourney to tourney -- that is except for the hero's position for some reason. So when I close or bust out of one MTT and start playing another, the stats & the muck cards rotate different seats. Help!

netsrak
04-26-2011, 03:37 AM
Did you save the layout via table manager -> File -> Save positions?

rowhousepd
04-26-2011, 03:40 AM
Hmmm. No, I didn't know you needed to do that. Maybe I did ages ago for Full Tilt, but not yet w/ the new Merge layout I created. I'll try this during my next tourney.

Do I have to do this every time I sit down at a new MTT, or just once for the site/table type?

Sarek
04-26-2011, 04:07 AM
HM automatically saves positions when you close last table. But if you did not closed it... save manually.

FutureInsights
04-26-2011, 11:59 AM
I've actually had to save it - and in reality - Stars was more buggy at the time than Merge was (back in the day).

bernietoth
04-26-2011, 01:54 PM
i found this really odd... my HUD has been showing in the tournament lobby rather than on the table itself. Correct tourney and correct seat location but in the lobby

Patvs
04-26-2011, 07:58 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe


Try using the TableFinder and direct the red dot to the actual table: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

Politician
04-27-2011, 11:55 PM
Row,

I'm doing the same as you. Testing carbon with the Free MTT's before I deposit. Having same issue with MTT HUD. Did table finder work to get you a HUD for the FREE MTT's?

Poli

Sarek
04-28-2011, 04:21 AM
HM works with real money tables, not with playmoney or kind of.

rowhousepd
04-28-2011, 05:20 AM
HM works with real money tables, not with playmoney or kind of.

Actually, it does work (for of) at freeroll MTT's but I think because technically it's not play money, it's just a "normal" tourney w/ no buy-in.


I'm doing the same as you. Testing carbon with the Free MTT's before I deposit. Having same issue with MTT HUD. Did table finder work to get you a HUD for the FREE MTT's?


Poli: I didn't get to try it today as planned by using the "save position" option (described by support above). But what I have been able to do is get HUD working using Table Finder, dragging the red X over the table, etc. But you have to do this every time. Not a big deal right now, but I anticipate it will be once I start playing multi SnG's. Not exactly sure if that's what you were asking, but basically yes the HUD does work w/ TF & dragging the X.

Politician
04-30-2011, 05:32 PM
Row,

I did get it to work also with the table finder. It's a pain to have to use table finder every time your table gets switched. Hopefully now with more US players on Carbon they will get this working properly.

Poli

rowhousepd
05-01-2011, 04:41 AM
Yes, me too. Support: Any idea if/when Merge tourneys HUD are going to work? (I really mean work ... you know w/o having to do this every time you open a table.) Thanks

netsrak
05-01-2011, 06:06 AM
We are working on it but i can't give you any ETA.

Politician
05-01-2011, 09:50 AM
We are working on it but i can't give you any ETA.

Thanks for the update. Merge is now about the only place US players can use your program without extra added expense and trouble.

rowhousepd
05-02-2011, 08:41 PM
Thanks for the update. Merge is now about the only place US players can use your program without extra added expense and trouble.

+1 Merge is now far & away the biggest of the remaining sites open in the US -- which I'm sure you're well aware of. It would be nice to have the tourney HUDs working for this network.

ceprezol
05-07-2011, 05:06 PM
Fwiw I'm having the same issue as OP but I am playing a cash limit game. I haven't had any recent problems with FT or PS so I'm inclined to think it's something with merge.

The importer imports fine and I can find the data in sessions, etc. Like OP when I start import/launch Table Manager, the table does not show up on the list. When I use Table Finder and try to drag the x over to the table it disappears.

Here is my screenshot:
http://img856.imageshack.us/img856/5174/tempvj.jpg

Patvs
05-07-2011, 07:46 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD


Keep dragging the red dot to the middle of the table, until it detects the table.
If it keeps failing, close HoldemManager, delete the HoldemManager/Config/exenames.txt file. Restart HoldemManager and try again.

ceprezol
05-07-2011, 11:21 PM
forgot to mention I have the latest update
the latter worked (deleting the *.txt file)

Thanks!