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Kurya
04-17-2011, 11:00 AM
Followed : http://forums.holdemmanager.com/manager-general/23562-valid-license-could-not-obtained.html

Cant find 1st item they ask to delete ! Did eveything else and still cant start the client ! Help please ... " A valid License could not be obtained for DeployX ... "

What can i do ? Need urgent help please ... Thanks in Advance

netsrak
04-17-2011, 11:06 AM
Seems like our license server is down at the moment. We are investigating it.

PhunkyBob
04-18-2011, 03:22 PM
I'm also stuck...

Why do I have to register again while I haven't made any update on my computer and HM is installed on it since years ?

jj12
04-18-2011, 03:36 PM
It's doing it again:

License Failure Details
--------------------------------------------------
4/18/2011 7:35:38 PM
cx
--------------------------------------------------

Errors connecting to the server.

DETAILS

Could not activate license at server.
A valid license could not be obtained for 'DeployLX® Licensing v3.1'. Please contact XHEO® INC for assistance. (Website = Software Protection for .NET (http://goto.xheo.com/support.aspx), Email = support@xheo.com)

System Info
--------------------------------------------------

Timestamp: 2011-04-18T19:35:38 / 2011-04-18T22:35:38
Entry Assembly: HoldemManager, Version=1.11.5.3160, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows XP Professional 32-bit Service Pack 3 [5.1 Build 2600]
OS Version: 5.1.2600.196608
CLR Version: 2.0.50727.3620
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: T2SD0-K8MAY-W8UNU-7FPTW-9VPGV-S3DVT

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.3160 / 1.11.5.3160 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

lvsfm0vo *
3.2.2000.0 / 2.0 R 3614 (GDR 050727-3600) for .NET 2.0 (GDR 050727-3600)


mscorlib
2.0.0.0 / 2.0 R 3620 for .NET 2.0
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 3614 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 3618 for .NET 2.0
C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
2.0.0.0 / 2.0 R 3082 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

erderd
04-18-2011, 03:39 PM
Same problem here.. looks like license server is down again.

Hurloon
04-18-2011, 03:50 PM
Same problem here, please help us.. :(

Marge147
04-18-2011, 03:51 PM
yep, me too.

erderd
04-18-2011, 03:56 PM
The HEM license server has been seized by the FBI ;)

erderd
04-18-2011, 03:59 PM
Working :)

Hurloon
04-18-2011, 04:02 PM
Whew :D

markchantler
04-19-2011, 06:40 AM
Mines still not working... Just DL'd HEM onto a new computer... it's coming up with similar error mesages, but still not working now, I can't even use the trial version or anything, it says success when I try and reg, but then that a valid license couldnt be obtained:

License Failure Details
--------------------------------------------------
4/19/2011 10:40:17 AM
cz
--------------------------------------------------

A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files (x86)\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional Edition (xxx)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Cannot validate license at server.
Could not perform validation request: VALIDATE.

Stopped looking for additional licenses.

System Info
--------------------------------------------------

Timestamp: 2011-04-19T10:40:17 / 2011-04-19T11:40:17
Entry Assembly: HoldemManager, Version=1.11.5.3989, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files (x86)\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 64-bit [6.1 Build 7600]
OS Version: 6.1.7600.0
CLR Version: 2.0.50727.4952
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: UAUW9-5KJTA-6923R-R7P3T-VD33F

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files (x86)\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.3989 / 1.11.5.3989 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\HoldemManager.exe

k_dhu5i7 *
3.2.2000.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)


mscorlib
2.0.0.0 / 2.0 R 4952 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll



Thanks,

Mark

netsrak
04-19-2011, 08:01 AM
I edited the license key in your post.

To use your key on a new computer you need to reset it. Create an account on our homepage Hold'Em Manager Poker Software - Tracking and Analysis Poker Software (http://www.holdemmanager.com) (if you not already have one there). Login and enter your key. You will now see functions (Reset all profiles) to reset your license key.

If that doesn't help Please send the file reg.log (default path c:\program files(X86)\rvg software\holdemmanager\logs depending on your windows installation) with link to this thread and explanation to support@holdemmanager.com

markchantler
04-19-2011, 12:19 PM
I tried to reset it.. the browser window didnt do anything whenn i reset it... and i tried again and still nothing... also "fozzy" sent me some fonts or something to replace in windows.. did nothing also...

It's a brand new computer, so no idea whats going on.... Can I get a remote take over or something from you guys? you did this once before and fixed it, doing stuff there's no way i couldve on my own.

Mark

Sarek
04-20-2011, 05:23 AM
If you fail to reset serial with IE, try another browser - Chrome, Opera, Firefox