Genetic
04-16-2011, 10:41 PM
Ok I have this issue I wasn't certain of this situation before but here is the following.
The amount of earnings doesn't match on my actual earnings.
This has been going on for a longer amount of time, I've been looking into the forum but solutions like "Make a new Database/Reinstall HEM/Filter good etc." never helped me to begin with.
Right now I played a session of about 15 minutes, was tilting a little bit but I ended up losing $3.50 this session.
Here is the issue:
- I am missing about 27 hands in that small session. I counted and should of played 217 hands, HEM displays 190 hands.
- My setup is 24 tabling.
- I have HEM installed normally and I triple checked my Auto-Import folders.
- No problems with my HUD, just the missing hands is the issue.
- The software is updated to 1.11.06d about 3 times now, same point with reinstalling.
My theory behind this is that when I see that I lose a hand that I just press my leave table hotkey and with that the table is gone.
However PokerStars should record that hand in its database and send it to my computer as a saved hand with the final stats.
Could it be that this is not the case and that I should wait until the hand is fully played for it to finish or is this not normal.
I'd perfer if someone with a similar experience would reply to this or anyone of the develops hence this problem has been ongoing for at least 1 week now.
Thank you in advance,
Genetic.
Side note: It is just a few amount of hands that are missing, not every hand!
But in a lot of the situation it is a hand with a reasonable amount of money in it.
I tried manually importing but no new hands were added to the database they were basically never added to my history.
There were no import errors during database recreation and reimporting.
The amount of earnings doesn't match on my actual earnings.
This has been going on for a longer amount of time, I've been looking into the forum but solutions like "Make a new Database/Reinstall HEM/Filter good etc." never helped me to begin with.
Right now I played a session of about 15 minutes, was tilting a little bit but I ended up losing $3.50 this session.
Here is the issue:
- I am missing about 27 hands in that small session. I counted and should of played 217 hands, HEM displays 190 hands.
- My setup is 24 tabling.
- I have HEM installed normally and I triple checked my Auto-Import folders.
- No problems with my HUD, just the missing hands is the issue.
- The software is updated to 1.11.06d about 3 times now, same point with reinstalling.
My theory behind this is that when I see that I lose a hand that I just press my leave table hotkey and with that the table is gone.
However PokerStars should record that hand in its database and send it to my computer as a saved hand with the final stats.
Could it be that this is not the case and that I should wait until the hand is fully played for it to finish or is this not normal.
I'd perfer if someone with a similar experience would reply to this or anyone of the develops hence this problem has been ongoing for at least 1 week now.
Thank you in advance,
Genetic.
Side note: It is just a few amount of hands that are missing, not every hand!
But in a lot of the situation it is a hand with a reasonable amount of money in it.
I tried manually importing but no new hands were added to the database they were basically never added to my history.
There were no import errors during database recreation and reimporting.