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View Full Version : HM won't connect to the internet to validate my license



ObtuseOrange
04-15-2011, 12:21 PM
I've had this same issue with FTP and SNGwiz. Stars works fine but none of the others do.

I have no firewall installed or enabled but unsure what to do now.

The error report thing is this:

License Failure Details
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4/15/2011 4:16:32 PM
cz
--------------------------------------------------

Errors connecting to the server.

DETAILS

Could not activate license at server.
Unable to connect to the remote server

System Info
--------------------------------------------------

Timestamp: 2011-04-15T16:16:32 / 2011-04-15T17:16:32
Entry Assembly: HoldemManager, Version=1.11.5.3989, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows Vista 32-bit Service Pack 1 [6.0 Build 6001]
OS Version: 6.0.6001.65536
CLR Version: 2.0.50727.3603
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: TVEUU-812QY-0GKVY-W7P33-F7PUA

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.3989 / 1.11.5.3989 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 3603 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 3074 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
2.0.0.0 / 2.0 R 3074 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

xyhlzfup *
3.2.2000.0 / 2.0 R 3053 (netfxsp 050727-3000) for .NET 2.0 (netfxsp 050727-3000)



Thanks.

Sarek
04-15-2011, 12:28 PM
1) Open your Internet Explorer and go to Tools -> Internet Options -> Connections and click on "LAN-Settings" at the bottom.
2) Uncheck every box in the small new menu and click ok.
3) Try to register HM again.
If that doesn't work try to enable the [x] Auto-Detect option and try again.

And go to windowsupdate and take all they give

ObtuseOrange
04-15-2011, 12:33 PM
Fixed!

I had a proxy server selected (I don't use IE much)
Thanks.