cberasi
04-14-2011, 07:49 PM
Hello, I downloaded HEM on windows bootcamp of my macbook and the very first time I ran the installer it asked for a license code and I used one of mine that had already been configured on two computers so it did not work. I currently have a registration code that I am only using on 1 computer and this is what it shows when i log into my registration page and click on license codes as well.
My problem is the HEM installer never asks me to input my license code anymore and it goes directly from me clicking on the desktop icon to a blue screen that says "A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance."
I've even tried completely uninstalling the software and reinstalling it and it still goes directly to the invalid license screen without ever asking me what my license code is.
Here is the report that is compiled under the copy details to clipboard part of the error report:
License Failure Details
--------------------------------------------------
4/14/2011 11:42:53 PM
cz
--------------------------------------------------
A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.
DETAILS
No licenses found in the suggestion cache.
No compiled licenses found.
An unexpected error occurred while validating.
Configuration system failed to initialize --> Unrecognized configuration section system.serviceModel. (c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Con fig\machine.config line 134)
System Info
--------------------------------------------------
Timestamp: 2011-04-14T23:42:53 / 2011-04-14T19:42:53
Entry Assembly: HoldemManager, Version=1.11.5.3989, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows XP Professional 32-bit Service Pack 3 [5.1 Build 2600]
OS Version: 5.1.2600.196608
CLR Version: 2.0.50727.3615
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: VRP3T-VDSJU-V3QAC-QL3FR-D1ATU
Assemblies
--------------------------------------------------
Accessibility *
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll
DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll
DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll
HoldemManager *
1.11.5.3989 / 1.11.5.3989 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe
mscorlib
2.0.0.0 / 2.0 R 3615 for .NET 2.0
c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll
System
2.0.0.0 / 2.0 R 3614 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll
System.Configuration
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
System.Drawing
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll
System.Web
2.0.0.0 / 2.0 R 3618 for .NET 2.0
C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll
System.Web.Services
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll
System.Windows.Forms
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
System.Xml
2.0.0.0 / 2.0 R 3082 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll
My problem is the HEM installer never asks me to input my license code anymore and it goes directly from me clicking on the desktop icon to a blue screen that says "A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance."
I've even tried completely uninstalling the software and reinstalling it and it still goes directly to the invalid license screen without ever asking me what my license code is.
Here is the report that is compiled under the copy details to clipboard part of the error report:
License Failure Details
--------------------------------------------------
4/14/2011 11:42:53 PM
cz
--------------------------------------------------
A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.
DETAILS
No licenses found in the suggestion cache.
No compiled licenses found.
An unexpected error occurred while validating.
Configuration system failed to initialize --> Unrecognized configuration section system.serviceModel. (c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Con fig\machine.config line 134)
System Info
--------------------------------------------------
Timestamp: 2011-04-14T23:42:53 / 2011-04-14T19:42:53
Entry Assembly: HoldemManager, Version=1.11.5.3989, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows XP Professional 32-bit Service Pack 3 [5.1 Build 2600]
OS Version: 5.1.2600.196608
CLR Version: 2.0.50727.3615
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: VRP3T-VDSJU-V3QAC-QL3FR-D1ATU
Assemblies
--------------------------------------------------
Accessibility *
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll
DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll
DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll
HoldemManager *
1.11.5.3989 / 1.11.5.3989 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe
mscorlib
2.0.0.0 / 2.0 R 3615 for .NET 2.0
c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll
System
2.0.0.0 / 2.0 R 3614 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll
System.Configuration
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
System.Drawing
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll
System.Web
2.0.0.0 / 2.0 R 3618 for .NET 2.0
C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll
System.Web.Services
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll
System.Windows.Forms
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
System.Xml
2.0.0.0 / 2.0 R 3082 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll