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View Full Version : No hands shown after new nickname



transbetacism
02-03-2009, 06:06 PM
I just changed my nickname to __didIRly and since then I can't see my hands. I added the new nick to my alias but no hands are shown. It doesn't work when I change player from the report window either. It finds the nick when i search for it and says that the program has 1500 hands on me, but when I click on it none is shown.

I'm showing all hands and no filter is used... Version 1.08 beta 6

morny
02-03-2009, 09:53 PM
What site is this for?

Can you attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder and i look into it further

transbetacism
02-05-2009, 09:21 AM
I'm playing at Whitebet from the Ongame network.

File attached.

morny
02-05-2009, 01:56 PM
Youll need to redo the ongame setup, when you changed name your username file would have changed aswell so its currently trying to import from the old database. So follow these instructions again http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=148

transbetacism
02-05-2009, 04:37 PM
I tried resinstalling Whitebet and it didn't solve the problem.

The thing is, as I said in the first post, that HEM has imported the hands. When I search for my name it finds the nick and says that I have played ~1500 hands (in the search window). But no hands are shown when i chose this nick. And again; no filters are used.

morny
02-05-2009, 07:08 PM
email me morny@holdemmanager.net and well do a teamviewer session