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Macarun
02-03-2009, 01:32 AM
Hello,
I just purchased Holdem Manager Professional yesterday, but am having problems installing the postgresql database. After selecting the install language, it hangs up and never finishes installing. I have tried disabling my Mcafee firewall and virus scan but that doesn't work. I also verified that cygwin is not installed on my system (although it was a couple of years ago). Any help would be greatly appreciated. Thanks!!!

BTW, here is the end of the install log:

Action 21:28:38: AppSearch. Searching for installed applications
Action start 21:28:38: AppSearch.
MSI (c) (F8:38) [21:28:38:031]: Note: 1: 2205 2: 3: AppSearch
MSI (c) (F8:38) [21:28:38:031]: Note: 1: 2228 2: 3: AppSearch 4: SELECT `Property`, `Signature_` FROM `AppSearch`
Action ended 21:28:38: AppSearch. Return value 0.
MSI (c) (F8:38) [21:28:38:031]: Doing action: GetAvailableLocales
Action 21:28:38: GetAvailableLocales.
Action start 21:28:38: GetAvailableLocales.
MSI (c) (F8:90) [21:28:38:046]: Invoking remote custom action. DLL: C:\DOCUME~1\ARUNSR~1\LOCALS~1\Temp\MSI56.tmp, Entrypoint: _GetAvailableLocales@4
MSI (c) (F8:1C) [21:28:38:062]: Cloaking enabled.
MSI (c) (F8:1C) [21:28:38:062]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (F8:1C) [21:28:38:062]: Connected to service for CA interface.
MSI (c) (F8!D4) [21:28:38:953]: Note: 1: 2259 2: 3: 4:
MSI (c) (F8!D4) [21:28:38:953]: Note: 1: 2259 2: 3: 4:
MSI (c) (F8!D4) [21:28:40:250]: Note: 1: 2259 2: 3: 4:
MSI (c) (F8!D4) [21:28:40:359]: PROPERTY CHANGE: Modifying LOCALE property. Its current value is 'C'. Its new value: 'English_United States'.
MSI (c) (F8!D4) [21:28:40:359]: PROPERTY CHANGE: Modifying ENCODING property. Its current value is 'SQL_ASCII'. Its new value: 'UTF8'.
MSI (c) (F8!D4) [21:28:40:359]: PROPERTY CHANGE: Modifying ENCODING property. Its current value is 'UTF8'. Its new value: 'WIN1252'.
MSI (c) (F8!D4) [21:28:40:359]: PROPERTY CHANGE: Modifying CLENCODE property. Its current value is 'SQL_ASCII'. Its new value: 'WIN1252'.
MSI (c) (F8:90) [21:28:40:375]: Leaked MSIHANDLE (3) of type 790540 for thread 2772
MSI (c) (F8:90) [21:28:40:375]: Note: 1: 2769 2: GetAvailableLocales 3: 1
MSI (c) (F8:90) [21:28:40:375]: Note: 1: 2205 2: 3: Error
MSI (c) (F8:90) [21:28:40:375]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2769
DEBUG: Error 2769: Custom Action GetAvailableLocales did not close 1 MSIHANDLEs.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2769. The arguments are: GetAvailableLocales, 1,
Action ended 21:28:40: GetAvailableLocales. Return value 1.
MSI (c) (F8:38) [21:28:40:390]: Doing action: LaunchConditions
Action 21:28:40: LaunchConditions. Evaluating launch conditions
Action start 21:28:40: LaunchConditions.
Action ended 21:28:40: LaunchConditions. Return value 1.
MSI (c) (F8:38) [21:28:40:390]: Doing action: CheckAvailableDLLs
Action 21:28:40: CheckAvailableDLLs.

Macarun
02-03-2009, 03:00 PM
Does anyone have any ideas for me? Thanks.

morny
02-03-2009, 03:04 PM
Im not sure to be honest, maybe try searching the postgreSQL forum or try a different version of postgeSQL