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atavisierer
02-02-2009, 05:19 PM
My HUD has been working fine for the past weeks, but now it isn't importing properly any more. On some tables, the HUD is displayed, but stats don't update, on other it's not displayed.

morny
02-02-2009, 05:49 PM
Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmUpdate1.08beta.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the "holdemmanager.config" file which can be found in the backed up config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

atavisierer
02-05-2009, 05:30 PM
After doing all this s**t it's still not working (I would have been surprised if it did). This is the second time within two weeks that the programme is not working. It's pathetic.

morny
02-05-2009, 07:07 PM
email and ill do a teamviewer session to have a look morny@holdemmanager.net