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View Full Version : Mac + Paralles w/HEM to PC Laptop w/HEM



sevens113
04-10-2011, 10:24 PM
I've used a MacBook Pro with Parallels to run HEM for the last 4 years. Now I have a PC Laptop and want to continue using HEM. Obviously I don't want to pay for a new license. I have no plans to continue using my Mac for poker. I a also willing to start a new db on my PC laptop.

Totally unsure what to do here.

olliepower
04-11-2011, 12:27 AM
We have launched a new online form for resetting your own serial codes.

This can be used to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn't allow you to continue.

Please go to Hold'Em Manager Poker Tracking and Analysis Software (http://www.holdemmanager.com) and signup with a new login name and password or use your existing account. After that, simply navigate to Upload License Code and you can quickly add your serial code and reset it whenever you need to.

If you don't have a HM account already just create one by clicking on the create account link. If you forgot your password please use the forgot password feature. If you forgot your username or the password retrieval was unsuccessful send a new email to sales@holdemmanager.com and they will forward the details, we do not have access to this information in support so you must send a new email to sales.

If you continue to have registration problems, please send support@holdemmanager.com your Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder

olliepower
04-11-2011, 12:28 AM
If you do not want to reset your code, you can just install HEM and use your second license on your PC laptop.

sevens113
04-11-2011, 12:51 AM
It worked, thanks!