View Full Version : HUD showing 0's for all stats..

04-10-2011, 04:02 PM
I just updated to the 1.11.06d HEM and since then my HUD has been showing 0's for all stats, as well as 0 hands. In my database I can see my session information, reports of my sessions, and the number of players I have hands on, but none of this transfers over to my HUD. This problem only occurs at rush poker. I have sat down at regular fullring games and it updates just fine. What should I do to correct this problem?

04-13-2011, 07:30 AM
Please reboot your computer and install the latest update as first thing after the reboot. http://www.holdemmanager.com/Downloads/HmUpdate.exe
Your ftp client must be switched to english language and installed to the default location.
Sometimes it is necessary to start the FTP Client as administrator.
Under XP the user needs to have administrator rights.
HM->Hud options->Site options -> FTP -> Use ocr... must be disabled (unticked)
Enable the prefetch under site options->ftp and add the prefetch folder to the auto-import folders.
Reset the # of player filters in the additional hud filters to the default settings.