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DONNYBOY
02-01-2009, 12:02 AM
I thought there was a problem with my Pokerstars account, as it didn't seem to be saving the histories onto my computer... However, now they are saving properly, the Manager has been configured to download from this file...but it isn't working...

I had the application set up fine until I paid for it and registered...Now it won't import hand histories for me. I followed the set up guidelines exactly, and have even tried starting a new database and going through it all again... Is it possible that some other program I've downloaded is interfering with the import feature?

morny
02-01-2009, 01:12 PM
If you manually import does it give any errors on the import TAB?/

DONNYBOY
02-01-2009, 04:04 PM
No - it gives no error message whatsoever. I click autoimport (or I'll try to manually import), and it'll say it's doing it...but it isn't.

morny
02-01-2009, 04:53 PM
Ok, i presume if your usining Vista that youve UAC disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

If so please email me the hands to morny@holdemmanager.net and ill look into it

DONNYBOY
02-09-2009, 09:08 PM
Sorry I didn't reply before - completely slipped my mind!
Yes thank you, that sorted it. I did disable User Control before, but apparently it needed to be done again. Maybe because I didn't restart the computer or soemthing, I have no idea.

Anyway, all fixed now. thanks for your help. :)

guldlock
02-10-2009, 04:37 PM
now i have the exact same problem but i have desactivated the UAC. when i import manually i can import the handhistories but not when i want to use autoimport..

the problem is on partypoker. now i have the same problem on boss but not on ongame or betfair where ive mostly played earlier. is there a simple way to go about this?? or what should i do

morny
02-10-2009, 05:52 PM
Follow the FAQ for party http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=143

If it manually imports but dosent auto import then its telling you that the aut import folders arennt setup correctly

Find out where party save the HH's then set that folder up in HM and it will work

guldlock
02-10-2009, 07:34 PM
i must admit that im really bad at this stuff but its also really strange.. now i have been using HM for quite some while and its worked really well. ive now started playing on partypoker and i naturally want to use HM playing at that site has well.

im using HM version 1.06.01t.

im using windows vista.

i set the autoimport in the following way. through the options menu i select "configure autoimport folders". i add a new folder to autoimport from via the "add folder". i then use "select" and find the appropiate folder which is under partygaming-partypoker-handhistory-(screenname).

now i for some strange reason the autoimport doesnt work.

when i "import from folder" it does work.... with the same folder....

morny
02-10-2009, 11:41 PM
Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
Download the latest patch HM: http://www.holdemmanager.com/downloads/Hm1.08Beta.exe

And if it still dosent work email me morny@holdemmanager.net and well do a teamviewer session

guldlock
02-11-2009, 12:34 PM
so u want me to reinstall everything completely? ill do it but i just wanted to be clear about what im suppose to do.

guldlock
02-11-2009, 12:39 PM
i guess im just suppose to install the latest patch... im not really a hacker :)

guldlock
02-11-2009, 01:12 PM
now the autoimport is working thank you for your help!. now i just need to start working on why my hud is not working for boss