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Sol4r
04-08-2011, 09:21 AM
I don't know if it's a bug or if something is wrong in my settings:

Recently I've purchased HEM and it worked great for a little while.
Since last week, though, incorrect stats are displayed in the HUD.
Players who has seen flops are still displayed as 0/0/0 and I even see players with 25/25 on a 5 handed sample (that's impossible)
I've downloaded and installed the newest version, my Time Zone is set to Eastern Time (ET) and I'm playng on (non Rush) Full Tilt tournaments.

However all hands are imported in HEM (I can see them in the application), it looks like the HUD is missing that data.

I've attached a screenshot:

http://img193.imageshack.us/img193/9522/hemexample.jpg (http://img193.imageshack.us/i/hemexample.jpg/)

KondzioP had a 0/0 stat before this hand and after his win it became 100/100
In the details you can see that it's over only one hand.

Note that 777MM777 ou of 27 hands, he has a stat of -/-/-

Does someone know what's wrong here?

Thanks

Sarek
04-08-2011, 12:08 PM
Which windows?
Are all EXE files in HM folder set to run "as admin"?
Which antivirus? also firewall?
And full HM version number

Sol4r
04-09-2011, 10:29 AM
Which windows?
Are all EXE files in HM folder set to run "as admin"?
Which antivirus? also firewall?
And full HM version number

I'm using Windows 7 Professional 32 bits
Not all .exe files were set to "run as administrator". I just set all .exe files to "Run this program as an administrator"
AVG virusscanner
Only Windows Firewall
1.11.06d

I'm going to try again now.

Sol4r
04-09-2011, 12:20 PM
No, still the amount of hands is different in the details (and stats):

http://img38.imageshack.us/img38/4998/hem1d.jpg (http://img38.imageshack.us/i/hem1d.jpg/)

http://img819.imageshack.us/img819/2717/hem2.jpg (http://img819.imageshack.us/i/hem2.jpg/)

Sarek
04-09-2011, 03:40 PM
I see 33 hands for player "starkis3" both in HUD and in popup

Sol4r
04-09-2011, 04:00 PM
Yes, but VP$IP and PFR are on 0 (5)

It looks like these stats are calculated over the last 5 hands instead of all 33 hands (Am I right).

When I'm playing I see 0/0/0/0 (33 hands) but that's not correct. I want to see the stats calculated over all his hands.
I'm 100% sure he has seen flops.

Sarek
04-10-2011, 06:39 AM
Please post a screenshot with Additional HUD filters

Sol4r
04-10-2011, 03:41 PM
Please post a screenshot with Additional HUD filters

I'm sorry, I don't know what you mean.
How do I make screenshots of additional HUD filters?
I'm only using the default configuration.

netsrak
04-11-2011, 04:41 AM
You have 33 hands for this player in the database?

Please create a new database for a test and import this 33 hands.
Do the stats look the same?

Sol4r
05-20-2011, 11:50 AM
I'm sorry for the late response.
(Just back from a 4 week holiday)

I've just uninstalled Hold'em Manager, deleted all databases and performed a clean install.
Now it works perfectly.