View Full Version : Help with installing
harmonica
01-29-2009, 11:43 AM
Hi
I have just purchased he manager. I also have PT 3 which means I already have postgres on my computer, is there anything special I need to do when installing it.
Thanks
No, just use your same password for the postgreSQL connexion, you don't need to reinstall postgreSQL btw. Have you an issue during the installation?
harmonica
01-29-2009, 02:08 PM
edit
harmonica
01-29-2009, 02:14 PM
Hi Al
Yeah, I have installed HE manager, clicked on the shortcut and clicked the register button then filled the fields in the it asks me whether I want activate the software now or later, so clicked on now then I get to this
http://img216.imageshack.us/img216/7752/message3ho2.th.jpg (http://img216.imageshack.us/my.php?image=message3ho2.jpg)
I have been selecting PC1, then I get a pop up telling me to disable the User Access Control in Vista, I am having trouble finding it in the control panel.
So I just click ok to get rid of the pop up, then I get this pop up after clicking on connect, I get this
http://img216.imageshack.us/img216/2343/messagelf3.th.jpg (http://img216.imageshack.us/my.php?image=messagelf3.jpg)
So I click yes, then I get this
http://img217.imageshack.us/img217/5099/message2ub9.th.jpg (http://img217.imageshack.us/my.php?image=message2ub9.jpg)
I click ok and then nothing happens. I closed it down, and clicked on the HE manager shortcut, but then it asks me to register again. Could you please point me in the right direction?.
Thanks
morny
01-29-2009, 02:15 PM
I cant open those pictures, can you type the exact error in the 2nd one
harmonica
01-29-2009, 04:48 PM
Hi
The following problem isn't occurring now
I closed it down, and clicked on the HE manager shortcut, but then it asks me to register again.
I just get the pop ups that are in pics 2 & 3
Thanks
morny
01-29-2009, 11:34 PM
Them pictures are tiny even when i open them, can you post the error message please
harmonica
02-02-2009, 10:51 AM
Hi
I managed to get this problem sorted out. But I tried testing HEM today by datamining a few tables on FTP, but it isn't importing any hands. The location where FTP saves the hands is the same location that it saved the hands in before my switch to HEM from PT2. Also just going through the FTP FAQ, it says about having the UAC disabled, I did this when I was having trouble installing HEM, but soon as it had installed ok, I switched UAC back on because when I used Internet Explorer all my history had gone, does this UAC need to be disabled permanently?.
Thanks
morny
02-02-2009, 12:56 PM
Yes youll need to disable UAC and reboot for it to work.
harmonica
02-02-2009, 12:57 PM
Hi
I have some more info that may be useful. I have just opened up 4 tables at FTP and played a couple of orbits with UAC enabled and also with it disabled and HEM wont import any of these hands either.
Thanks
morny
02-02-2009, 01:16 PM
Email me with a suitable time to do a teamviewer session, make sure UAC is disabled before you start morny@holdemmanager.net
Bloged
02-02-2009, 01:32 PM
Your second screenshot looks like your using the wrong username and password for PostGreSQL you should use the default ones used by PT3!
Grtz, Bloged
harmonica
02-03-2009, 06:25 PM
Hi
I think I have got it working.
Thanks
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