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View Full Version : Sorry, could not install PostgreSQL



macilany
04-07-2011, 12:20 PM
Hi,

I have just tried to install HM on my second computer. Near the end of the installation process I get the pop up : Sorry, could not install PostgreSQL.
I have read the FAQ-s and have set the UAC settings to lowest (Windows 7) and I also run the exe file as an administrator. The only antivirus program on my computer is AVG which your FAQ says heve no known problems. What else should I do?
Thanks

Sarek
04-07-2011, 12:50 PM
If combo installer fails to install PostgreSQL, please reinstall PostgreSQL using the following instructions:
1) The secondary logon service is a standard windows service which is available on every windows computer and is required to be running to install PostgreSQL. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services. Starting it once should insure it works in the future also.
2) Your Windows account MUST be named using English letters only
3) The same with PC name
4) Make sure UAC is disabled
http://faq.holdemmanager.com/questions/29/Turning+Off+UAC+%28Vista%29
http://faq.holdemmanager.com/questions/30/Turning+Off+UAC+%28Windows+7%29
5) Installer must run "As administrator" (right click on it and select)
6) every time when you fail to install Postgre, you have to uninstall it completely. This means: after standard uninstall do this:
Go to Start > Programs > Accessories > Command Prompt > Right-Click > Run As Administrator
In the window that appears please type the following and press enter:

net user postgres /delete
exactly as shown
You should get a confirmation if it was successful.