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TreeManG
04-07-2011, 06:09 AM
Hey guys, I am having a number of problems with HM atm. HM is not recording crucial hands during each session. I have all updates both with Microsoft and HM downloaded and all the basic stuff checked.

Any suggestions why this may be happening?

Sarek
04-07-2011, 06:48 AM
which Windows?
antivirus?
firewall?
Postgre version?
game type and room?

TreeManG
04-10-2011, 03:10 AM
Windows xp 2007
Kaspersky internet security 2010
Windows firewall
Kaspersky firewall
postgreSQL 8.3 and 8.4
Full tilt poker
6 max 100nl

Sarek
04-10-2011, 04:06 AM
Set exceptions to antivirus abd firewall
all EXE files in HM folder
and from Postgre folder - pg_ctl.exe and postgres.exe
also FTP client

If this don't helps - disable Kaspersky temporary and see what happens