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tarkiro
07-29-2008, 06:01 PM
I have been using HM with lots of pleasure for some time now, and run it on a laptop and pc. After upgrading to the new version, I received a new registration code. This worked perfectly for my laptop.

Upon trying to activate/register HM on my pc, I keep getting the error that no more activations are allowed. I first need to deactivate the software from the original machine before attempting to activate again.

Support has been trying to assist me, but so far no working solution. Uninstalling, rebooting, installing didnt work
Same as above including registry cleaning had no effect.

Can anyone please help me, since I love the applic too much :)

thanks in advance.

tarkiro

ps : stated version in error log is 1.6.0.0 ( also after running the available update )

fabio
07-30-2008, 06:01 AM
Hi tarkiro,

you can choose between 2 profiles while registering Holdem Manager. Have you used one profile for both? If not, send an email to sales@holdemmanager.net and we will reset your code so you are able to register 2 machines again.


Fabio

tarkiro
07-30-2008, 07:30 AM
Hello Fabio,

I get the option to chose between 1(any) and 2(any). Trying both options doesnt result in the wanted outcome.

I think Roy already tried a reset, but worth another shot to me.

Will resend the email, making a reference to this post.

Thanks for the response Fabio.

regards,
tarkiro