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goldskin
04-06-2011, 07:10 AM
hi i have 2 questions i wanna ask:
1. i am buying a new computer, how do i move the database to the new computer?
2. do i need the back up register key for my new computer or can i keep use the old one?
thanks for answering

RDB
04-06-2011, 07:57 AM
1. You can create a backup of your database on one computer and restore it to another.

http://faq.holdemmanager.com/questions/418/Backup+%26+Restore

The backup & restore utility in HoldemManager will only work for SQL 8.4.

However you can also create a backup file in pgadminIII and then restore it to pgadminIII, read: http://faq.holdemmanager.com/questions/72/Backup%26RestoreDatabase

I would also recommend backing up your hand histories from your computer as well. This way if the backup/restore fails for any reason at least you can reimport your hands on the new computer.

2. Your license enables you to run HEM on up to 2 computers so you can continue using your current license key. Also we have launched a new online form for resetting your own serial codes.

This can be used to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn’t allow you to continue.

Please go to Hold'Em Manager Poker Tracking and Analysis Software (http://www.holdemmanager.com) and signup with a new login name and password or use your existing account. After that, simply navigate to “Upload License Code” and you can quickly add your serial code and reset it whenever you need to.

If you don’t have a HM account already just create one by clicking on the create account link. If you forgot your password please use the forgot password feature. If you forgot your username or the password retrieval was unsuccessful send a new email to sales@holdemmanager.com and they will forward the details, we do not have access to this information in support so you must send a new email to sales.