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erdnase17
04-04-2011, 08:07 PM
Holdem Manager is incorrectly importing some 4-man HU sngs from Pokerstars as 2 person games and this is messing up my graphs. Also the same games are incorrectly categorized as normal speed games when I have played turbo games.

How to fix this?

Thanks.

Patvs
04-04-2011, 10:19 PM
Should be fixed in http://www.holdemmanager.com/Downloads/Hm_1.11.06d_Internal.exe

erdnase17
04-04-2011, 10:48 PM
Should be fixed in http://www.holdemmanager.com/Downloads/Hm_1.11.06d_Internal.exe

Should I install this version over my existing one?
Once I install it is it going to correctly categorize the already imported hands?

Patvs
04-04-2011, 10:57 PM
Just install it over your current version.

You'll have to then create a new database, and reimport the hands (and summaries) for the results to be fixed.

erdnase17
04-07-2011, 08:00 PM
I installed the new version and created a new database, into which I imported the hand histories. Now it shows the 4 man heads up games but they are incorrectly classified as normal speed ones whereas I have played turbos.

Thanks.

netsrak
04-08-2011, 04:04 AM
This is a known problem caused by all the different speed types on the different sites. We are looking into it but for the moment there is no workaround for this.

erdnase17
04-10-2011, 12:43 PM
It looks like the problem is still here after all: I filter for 2 player games and the data view shows me some 4 person games mixed with the 2 player games.
Can you please check this?

Thanks.

Sarek
04-10-2011, 03:24 PM
These SNG was new ones? Played and imported with the latest HM version?

erdnase17
04-10-2011, 05:47 PM
These SNG was new ones? Played and imported with the latest HM version?

Yes they are new ones and I am using the latest HM version in the link above.

netsrak
04-11-2011, 04:33 AM
Are you importing the summaries?

You have to request tournament summaries manually: Pokerstars > Requests > Tournament Histories...
and import the data from the mail: http://faq.holdemmanager.com/questions/117/Import+Emailed+Hand+Histories+

Then import them manually to HM.

For new tourneys:
Stars now supports the writing of summaries directly to your computer: http://faq.holdemmanager.com/questions/441/Poker+Stars+Tournament+Summary+Setup

erdnase17
04-11-2011, 09:12 AM
Are you importing the summaries?

You have to request tournament summaries manually: Pokerstars > Requests > Tournament Histories...
and import the data from the mail: http://faq.holdemmanager.com/questions/117/Import+Emailed+Hand+Histories+

Then import them manually to HM.

For new tourneys:
Stars now supports the writing of summaries directly to your computer: http://faq.holdemmanager.com/questions/441/Poker+Stars+Tournament+Summary+Setup


I followed the instructions and what happens is this: I filter for 2 person tournaments but oddly enough it shows for some of these tournaments that my finish position is 4 when the next column shows they are 2 person tournaments. These tournaments were imported manually from the email history summaries. If it helps in the debugging they are 1.07 tournaments.

Thanks.

netsrak
04-15-2011, 04:25 AM
Please zip and mail the original handhistory files and summaries (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.