View Full Version : Table Manager Crashing

04-04-2011, 06:39 PM
Hey guys,

I've got a new much more powerful computer, and was looking forward to testing it out by doing some 30 tabling with full HUD capabilities!

Unfortunately it didn't work. Table manager did open up but once it did it crashed and this came up and freezes PokerStars;


When I clicked the view problem details arrow this is what it showed;

Problem signature:
Problem Event Name: APPCRASH
Application Name: HMHud.exe
Application Version:
Application Timestamp: 4d93d151
Fault Module Name: HMHud.exe
Fault Module Version:
Fault Module Timestamp: 4d93d151
Exception Code: c0000005
Exception Offset: 0004b919
OS Version: 6.1.7601.
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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I was testing it out playing $1 DONs. I actually managed to open a micro cash table to organise the HUD's locations, but for some reason in its frozen state it looks like that's not working either?

I updated to 1.11.06d, as well as checking my importing files. The importing bar is actually working, showing HH files importing. I'm on Windows 7. I've also made sure that HMhud and HEM are running under administrator.

**Just tried it having it run whilst tables open, and it crashed around 6 tables in. These were on 9 mans now.**

04-04-2011, 09:52 PM
Update Windows 7 to Service Pack 1

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for those files, even if the firewall is turned off.

04-05-2011, 07:24 AM
I've done all the things you suggested but still getting the same problem.

04-05-2011, 09:35 AM
Hey guys I fixed the problem. I did 2 things but not sure which one actually fixed it, my guess it'll be number 2...

1. Made HEM/HMhud/dbControl.exe run program in compatibility mode for Windows XP service pack 3 instead of Windows 7 (as administrator)

2. Updated .Net framework to version 4