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Noalkain
01-24-2009, 05:10 PM
Hi,

i'm playing on Lucky Ace Poker (A Pacific skin).

I have been having trouble with the hud for a couple of months.
In cash games, sometimes the stats on a table disappear after a while, then a 2 tables, then 3... I can play for an hour without this problem or only 20 min.
Relaunching the hud or restarting HM does not work, I have to quit LAP and reopen everything.

The tournaments and sit and go are still a pain with HM on LAP.
It doesn't automatically recognize the table and using the table finder doesn't work very well. If I have 3 sitNgo at table #1, then only one table can have the stats. Some sitNgo or tourny table will also never appear in the table finder.

Anything that can help me ?

Thank you

Noalkain

morny
01-24-2009, 05:27 PM
Can you make sure your using this version http://www.holdemmanager.com/downloads/Hm1.08Beta.exe then

1) Make a backup of "Config" in a safe location
2) Export your HUDs via "HUD Options => Player Preferences"
3) Uninstall HM via the Control Panel
4) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
5) Reboot your computer
6) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Upload HM: http://www.holdemmanager.com/downloads/HmUpdate1.08beta.exe
8) Test if it works for a while
9) Overwrite the backuped "holdemmanager.config" file in the new Config directory to recover your settings
10) Test if it works for a while
11) Import your HUDs via "HUD Options => Player Preferences"
12) Test if it works

Also if your using Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Lastly close down and non essential programs like MSN,AHKscripts etc

btw your using the pacific hand grabber i presume, next time it disappears can you check where Pacific is and see if there is a HH that corresponds to the table it dosent show, it maybe because the Hand grabber isnt working