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WhiteGun
04-02-2011, 04:34 PM
HI, I allways play in PS, but now I play in FT to, so I folow the faqs to create a new alias for the new site. The problem is when a finish my secions and go to reports I don`t see any information .
The auto import hand works perfect ... What can i do ? ...

Patvs
04-02-2011, 08:42 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

clear filters (even though it appears no filters are selected)


Instead of selecting the alias, can you just select your Full Tilt nickname?

WhiteGun
04-07-2011, 11:34 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

clear filters (even though it appears no filters are selected)


Instead of selecting the alias, can you just select your Full Tilt nickname?
Thanks I did what you said and works. But now when i go to anlyze players, I have the same problems. I can`t see enything .. What can i do ?.
sorry for my english and thanks again.

netsrak
04-08-2011, 04:00 AM
You selected the correct screenname at the top?
All other filters like gametype, date/time are ok?

Please clear your filters (Filters->clear) one time although it seems like no filters are defined.

WhiteGun
04-08-2011, 07:11 PM
You selected the correct screenname at the top?
All other filters like gametype, date/time are ok?

Please clear your filters (Filters->clear) one time although it seems like no filters are defined.
Yes es all ok, when I use the Run report, I can`t see nothing ..

netsrak
04-09-2011, 05:13 AM
The FTP hands are importing without error messages?

Please post a screenshot of your report

WhiteGun
04-11-2011, 06:33 PM
The FTP hands are importing without error messages?

Please post a screenshot of your report

Sorry, maybe my english is bad. The import hands works perfectly .
The problem is when I want to study a player, so I go to players, and when to looking for a singular player, I canīt see nothing. Is as I don`t have information.. I Hope you can understand me, if not I will post a screenshot .. thanks for your time ..

Sarek
04-12-2011, 06:31 AM
Please give screenshot. Image can tell more than words in some cases.

WhiteGun
04-12-2011, 09:55 PM
Please give screenshot. Image can tell more than words in some cases.

Here is the screenshot..

olliepower
04-12-2011, 10:57 PM
Hi,
Please install the latest version: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe

You are in the wrong tab to set up an alias. go to options > player aliases.

After you have set them up,
1.Click the "Change" button (It is to the left of the "Refresh" button)
2. Enter your alias and double click it, and then click select.

If this does not help you
See this FAQ http://faq.holdemmanager.com/questions/371/Missing+Hands+or+Innacurate+Reports


In your next screenshot please include your entire screen so that we can see the version number and all of the filters.

Sarek
04-13-2011, 06:40 AM
Do you really want to find only players with more than 55K hands?
This is your setting on screenshot