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Gunnfjaun
04-01-2011, 09:43 AM
Using HM + PLO 1.11.06c

All my notes disapperad playing at svs (Boss media). After their latest update there is no need to use the HHs converter and I have redirected the auto import folder. The stats are working as normal.

netsrak
04-02-2011, 05:46 AM
The stats history of the players includes all the hands played before?
The notes are connected to this player stats so if the stats are complete the notes should be too.

Gunnfjaun
04-02-2011, 08:47 AM
Yes the stats are correct. I can also see my notes in HM replayer.

Gunnfjaun
04-02-2011, 06:04 PM
Now i'v tried to export the nots and import again. Nothing happend. I guess my only sulution is to manual rewrite them from the exported file?

Patvs
04-02-2011, 08:17 PM
What's the size of your exported notes file?

If you reimport the file, the players much exist in your database. (so you'll have to import all the handhistories first)

Gunnfjaun
04-03-2011, 09:52 AM
120kb about 1500 notes. Everything else exist. Its just the notes that suddenly disapperad.

netsrak
04-03-2011, 10:00 AM
You see the notes in the replayer but not on the table?
I think we need to investigate this.
Please send us some screenshots, the exported notes files and a bunch of hands.
Please zip all the data and send them with link to this thread to support@holdemmanager.com

Gunnfjaun
04-03-2011, 12:35 PM
ok, will do. I tried to play on another boss client (paradise poker) and there the notes works fine.