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fatjaz
01-22-2009, 09:23 AM
Hi when I play on try to overlap tables on Full Tilt with the "Force ontop" box unchecked in table preferences (1.08 beta 2b) clicking on a table causes all the stats to disappear.

Checking "force ontop" gets rid of the first problem but in this case stats from all the tables underneath are visible on the top table

Miraculix
01-22-2009, 02:27 PM
Hi.

I have the same problem. I posted in this thread: http://208.109.95.123/forum/showthread.php?t=4534

// M

morny
01-22-2009, 04:50 PM
Can you try this version http://www.holdemmanager.com/downloads/Hm1.08Beta.exe and if it persists close down all programs that are not essential i.e windows wont crash without them, ULTRAMON, Ahk scripts, msn & FTTO etc all should be closed with only FTP and HM running, does the problem still persist

fatjaz
01-22-2009, 11:14 PM
I've tried this. No joy I'm afraid

morny
01-22-2009, 11:27 PM
Escalated To Mike, hell respond here asap

Mike chops
01-22-2009, 11:45 PM
Can you post details of your computer? Video card, CPU, OS.

Miraculix
01-23-2009, 03:31 AM
Can you post details of your computer? Video card, CPU, OS.

Hi.
I have a AMD 1.4GHz, Nvidia GeForce Ti 4600 and Iīm running Win XP.

BTW, I have this problem at Boss. Havenīt tried it at FT yet since their tables are resizable. A friend of mine downloaded HEM a few days ago and he has the same problem too.

// M

Mike chops
01-23-2009, 03:19 PM
Is that a laptop? Please try downloading the latest video drivers. Also try switching any hardware acceleration on/off.

fatjaz
01-24-2009, 12:57 AM
I have a dell inspiron 1300 laptop with an intel celeron M processor 1.4 GHz. Not sure about the video card, I'm a bit of a luddite.

fatjaz
01-24-2009, 12:57 AM
runs on windows xp home edition
It doesn't have any hardware acceleration on it

fatjaz
01-24-2009, 01:36 AM
Does "Mobile Intel(R) 915GML Express Chipset Family"
sound like the video card.
If I go to "display adaptors" in "device manager" and hit the plus button it lists:

DisplayLink Mirror Adapter
Mobile Intel(R) 915GML Express Chipset Family
Mobile Intel(R) 915GML Express Chipset Family

Could it be that having the second one on the system twice could be the problem I went to delete one of them but the computer gave me a warning so I chickened out.

Miraculix
01-25-2009, 12:13 PM
Is that a laptop? Please try downloading the latest video drivers. Also try switching any hardware acceleration on/off.

This is not a laptop, but itīs about 4 years old. Went to Nvidia homepage to download drivers but when their site made a check on my computor I was told that I had the latest drivers and there were no need to update anything.

Where do I switch hardware acceleration on/off?

// M

morny
01-25-2009, 04:42 PM
http://www.pixelmetrics.com/Tips/VidBlank/GlobalAcceleration.php

fatjaz
01-26-2009, 06:15 AM
http://www.pixelmetrics.com/Tips/VidBlank/GlobalAcceleration.php

Done this. Did not help. Any other suggestions?

Miraculix
01-26-2009, 12:13 PM
Done this. Did not help. Any other suggestions?

Same with me.

popairs
01-27-2009, 11:18 AM
hi.
i have the same problem at partypoker.
also, my hud disappears, when it is my turn to act. it will not appear until i get my next new holcards dealt.

my computer hardware is
core 2 duo
nvidia 8500gt
1gig ram

i want to play more than 4 tables but it is impossible with this problem.

p.s. will try the 1.08 beta and report again.

greetings

Miraculix
01-28-2009, 01:03 PM
Any news on this??

// M

guedal
01-28-2009, 02:59 PM
I posted earler today at http://www.holdemmanager.net/forum/showthread.php?p=31850#post31850 but as Miraculix told me of this thread I found it adequate to post here. My PC is brand new. An AMD Phenom Quad, with 4Gb of memory, Windows XP SP3, video card ATI radeon HD 3200. Previous to installing on this new box, I was playing on a Pentium IV 2Gb/memory with Windows XP SP2, video card Intel and everything fine.

I remember this very problem appeared at beta 16 or 17 of PokerTracker 3. They managed to solve it a couple of betas later :(. BTW, I tried PokerTracker 3 to see if it had the same problem with my new PC but it run smoothly 8-tabling PokerStars while HEM was useless 4-tabling it.

I experienced this problem with PokerStars and Ongame, as these were the software platforms I was playing lately.

I hope this gets solved soon because this way I simply can't use HEM.

Mike chops
01-28-2009, 06:41 PM
Can you try copying your prefs.xml file in the config folder somewhere then delete the original. Possibly it is something in the prefs, but I doubt it.

Other than that I don't have any ideas. I played 1000 or so hands in a stack today and the display was rock-solid. IT is difficult for me to give you an estimate on when your issue will be fixed since I can't reproduce it.

osiris
01-28-2009, 10:51 PM
i have the same problem.
i play on ipoker skin chili poker.

i tried everything you suggested.
i use xp and i have a mobility radeon 9200 up to date.

please help.. this is really annoying..

fatjaz
01-29-2009, 06:24 AM
Can you try copying your prefs.xml file in the config folder somewhere then delete the original. Possibly it is something in the prefs, but I doubt it.

Other than that I don't have any ideas. I played 1000 or so hands in a stack today and the display was rock-solid. IT is difficult for me to give you an estimate on when your issue will be fixed since I can't reproduce it.

When you played these 1000 hands was the "always on top" button checked or unchecked. Also which site was it on?

Miraculix
01-29-2009, 08:21 AM
Hi.

I might have solved this, at least for the moment.

I copied the "config" folder from the HEM directory and saved it in another folder. Then I deleted HEM from my system. Downloaded the 1.07 full version and installed it again. I DID NOT DOWNLOAD THE LATEST PATCH!!!!!
Started up HEM and it worked perfectly. Turned HEM off, and deleted the "original" config folder and replaced it with the one I saved. Started HEM again and crossed my fingers. And it worked!! :):)
The "force on top" is unchecked.

Seems like the problem is in one of the latest patches.

GL guys

// M

osiris
01-29-2009, 08:35 AM
dont think its a solution for everyone, cause im using 1.07..

popairs
01-29-2009, 10:42 AM
isnt the patch included in the version 1.07 that you can download?

guedal
01-29-2009, 11:53 AM
I backed up the prefs.xml and then deleted it from the config folder and now HEM is working fine (after I moved the opacity sliders to the right, otherwise it still lagged), although with the HUD's original options. I need to reconfigure all!!

osiris
01-29-2009, 12:54 PM
i removed and then installed without removing the prefs file.
now it works fine. and all my configs are still there.. which is great..
i didnt need to import database again either..

good luck guys

popairs
02-02-2009, 04:12 AM
i reinstalled it. without patch.
and now it works fine.
thanks for the advice miraculix :cool:

Miraculix
02-03-2009, 11:00 AM
De nada, amigo :cool:!
Glad I could help.

To Morny or Mike: Have you figured out yet what the problem is? If Iīm not misstaken ver. 1.07 is not supporting Entraction, and ver. 1.08 is. I want to be able to play NoIQ and not having the problem with stats overlaping on other sites.

// M

morny
02-03-2009, 04:55 PM
Can you try deleting the prefs.xml file while HM is closed running the newest patch and then restart and see if it persists, then do the same with the holdemmanager.config file and try again so we can narrow down whats causing this for some people

Obviously backup your files before deleting them

Miraculix
02-05-2009, 01:47 PM
Hi.

I will be working 12h night shifts from today until sunday, so there wonīt be mutch else to do than to work and sleep. Iīll look in to this in the beginning of next week, if no one else likes to test this for you.

// M

KrischanXXL
02-09-2009, 05:01 AM
I have the same problem with Bodog, Absolute and iPoker-

I just reinstalled the HEM and replanced the files one by one. It was the file "prefs.xml" which caused the problem.

Miraculix
02-10-2009, 03:32 AM
Thanks man!

I was going to do this yesterday, but I totally forgot about it. Letīs hope that the "HEM guys" can make something out of this.

// M

KrischanXXL
02-10-2009, 07:09 AM
To Morny or Mike:

I can sent my defective prefs.xml via Email, if that helps you?

morny
02-10-2009, 05:28 PM
Yeah you can send it to Mike at mlam1@gmail.com and link to this thread or explain what the issue was to him

Miraculix
02-20-2009, 01:27 PM
Hi.

Did you manage to solve the problem? I just want to know when itīs safe to upgrade.

// M

Miraculix
03-02-2009, 12:52 PM
Shameless BUMP.

Anything yet??

// M

morny
03-02-2009, 01:51 PM
Oops i gave the wrong email, can you send the file to this address mlamb1@gmail.com

Miraculix
03-09-2009, 02:42 PM
Hi.

Any results yet? It would be nice to be able to upgrade.

// M