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livingod1
03-28-2011, 08:50 PM
I have download the latest update and its the first time something like this happen to me.

Holdem manager is not importing every hands

looks like it is only importing about 85% of the hands

any ideas ?

Patvs
03-28-2011, 10:48 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for those files, even if the firewall is turned off.

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Move the hands to a different folder. And try to reimport them.
Do they import as errors? --> create a new empty database--> reimport the hands.

Or they import just fine but then don't show up in HoldemManager? --> clear filters (even though it appears no filters are selected)--> if that doesn't resolve it--> create a new empty database--> reimport the hands.

livingod1
03-29-2011, 12:30 AM
--



Move the hands to a different folder. And try to reimport them.
Do they import as errors? --> create a new empty database--> reimport the hands.



bingo

thx