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View Full Version : Hand import is skipping o rmissing some hands.



WarrenD
03-25-2011, 11:48 AM
Hi

After a recent session I checked my HEM stats and noticed that the numbers didn't add up with the info in the PS cashier window.

I emailed PS to request some hand histories; they sent them and I imported these hands into my existing database in addition to a new HEM database.

7,981 hands were imported into the new database and the numbers line up with my cashier info, so there is no problem. However, in my original database, only 7,966 hands were imported (from the same text file), and as a result of course, my winnings are off (though it's only 15 hands there is a 2BI difference in winnings so apparently some significant info was missed).

My question is this: What would cause one database to miss hands/information that another database would gather from the same text file? My filters are cleared and the time period is the same for both reports ('After 03/23/11 20:00:00'). Are there additional settings that I am overlooking and is there anyway I easily track down those 15 hands, out of 8,000, to manually import them into my regular database?

Thanks


EDIT: I found one hand that for whatever reason was being considered a duplicate hand in my default database. The HH wasn't being imported until after I edited the "PokerStars Game # and time" within the HH, for what it's worth. This 1 hand accounted for most of the discrepancy.

RDB
03-25-2011, 07:25 PM
The most likely cause of this is a corrupt database. I would recommend starting a new one and more so if you continue to have issues with missing hands. If you start a new database this is what you will need to do.

Export your Hand Histories
http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg
Export Your Bonuses and Rakeback – Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg
Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries
http://faq.holdemmanager.com/images/tourney-data-view-01.jpg
Then can you create a new database http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
Finally reimport all your hands/notes/summaries into the new database and delete the old one.