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RunBad4Life
03-25-2011, 08:46 AM
I've already emailed and had no response. I'm trying to activate my licence on a 3rd machine but I think we can only use 2? Well one of those 2 is now redundant so I need to switch from it.

RDB
03-25-2011, 12:12 PM
http://faq.holdemmanager.com/questions/25/New+Computer+%7B47%7D+License+Transfer+

We have launched a new online form for resetting your own serial codes.

This can be used to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn’t allow you to continue.

Please go to Hold'Em Manager Poker Tracking and Analysis Software (http://www.holdemmanager.com) and signup with a new login name and password or use your existing account. After that, simply navigate to “Upload License Code” and you can quickly add your serial code and reset it whenever you need to.

If you don’t have a HM account already just create one by clicking on the create account link. If you forgot your password please use the forgot password feature. If you forgot your username or the password retrieval was unsuccessful send a new email to sales@holdemmanager.com and they will forward the details, we do not have access to this information in support so you must send a new email to sales.

RunBad4Life
03-25-2011, 03:14 PM
You guys hate making anything simple. I am typing in a random code and it's just saying code is invalid.

Patvs
03-26-2011, 12:05 AM
You need to reset the serial of PC#1 or PC#2.
That will allow you to activate HoldemManager on the third computer.


we have launched a new online form for resetting your own serial codes.

This can be used to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn't allow you to continue.

Please go to Hold'Em Manager Poker Tracking and Analysis Software (http://www.holdemmanager.com) and signup with a new login name and password or use your existing account. After that, simply navigate to "Upload License Code" and you can quickly add your serial code and reset it whenever you need to.