rkilbe
01-14-2009, 07:41 AM
Yes I've been thru your faq. See answers to your standard questions below. But in short all is working (hhs being written and read into db) but I can see no hud display.
Incidently, until today I had only used HM to import HHs I had previously in PokerTracker. All was OK. But when this HUD problem occurred I tried turning off Vista UAC. This resulted in HM thinking it was being reinstalled and I had to renter registration details, retell it the database name and port, and set up my player alias all over. This is for info only btw, I would be happy if you could just get the HUD working thanks.
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.07 (table manager 1.6.4rc10)
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
PokerStars (only)
3) Have you the settings exactly as per the FAQ for your site?
Yes.
4) Are the Hand Histories showing up in the correct Folder?
Yes.
4a) If Not, have you checked the lobby settings to see that their saving the hand historys and also that their saving them to the same location as youve setup in the auto import folders?
(Not applicable - hhs are being both written by PS and read by HM)
4b) Do the hands import when you create a new database and reimport them?
(Not applicable - hhs are being both written by PS and read by HM)
5) Are the hands being imported into Holdem Manager?
Yes.
6) Have You Tried the Table Finder and did it work?
The table is showing up on Table Manager, its just the HUD that is not working.
7) If you open the HH are they written in English?
Yes.
Incidently, until today I had only used HM to import HHs I had previously in PokerTracker. All was OK. But when this HUD problem occurred I tried turning off Vista UAC. This resulted in HM thinking it was being reinstalled and I had to renter registration details, retell it the database name and port, and set up my player alias all over. This is for info only btw, I would be happy if you could just get the HUD working thanks.
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.07 (table manager 1.6.4rc10)
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
PokerStars (only)
3) Have you the settings exactly as per the FAQ for your site?
Yes.
4) Are the Hand Histories showing up in the correct Folder?
Yes.
4a) If Not, have you checked the lobby settings to see that their saving the hand historys and also that their saving them to the same location as youve setup in the auto import folders?
(Not applicable - hhs are being both written by PS and read by HM)
4b) Do the hands import when you create a new database and reimport them?
(Not applicable - hhs are being both written by PS and read by HM)
5) Are the hands being imported into Holdem Manager?
Yes.
6) Have You Tried the Table Finder and did it work?
The table is showing up on Table Manager, its just the HUD that is not working.
7) If you open the HH are they written in English?
Yes.