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sk8snow
03-23-2011, 08:35 PM
Ok so recently my computer was going really slow. It was also running at 100% usage as soon as i clicked auto import...

So i backed up everything first. Then i did the steps to purge my database. After purging i tried to do the basic vacume of the database.. This did not work it had a error and told me to email support@HEM so i did and they told me the link to the steps for doing it manually.

I did this and it appeared to work it did its thing and then said close. I opened up HEM now and it does go sooooo much faster but now when i clcik auto import my hud never pops up on the tables? please help?

Patvs
03-23-2011, 08:42 PM
When you click auto import--> does the TableManager popup?
(=hmhud.exe that detects the tables)

Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.


--

On which site are you playing?

sk8snow
03-23-2011, 08:49 PM
I play on pokerstars and full tilt mostly stars though..yes the table manager comes up.

I have a toshiba laptop with widows 7 on it and and i use AGV anti spyware

Patvs
03-23-2011, 09:00 PM
Are you playing "short HU" tables on PokerStars, or a very specific type of games?

-Set the PokerStars lobby to English
-Text size (of the lobby) to MEDIUM
-Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe = 1.11.06b

-Try to force the HUD on using TableFinder: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

sk8snow
03-23-2011, 09:24 PM
I play mostly tournies..most 9max but some 6max and 4max. I updated to the newest verisons and set text soze to medium and in english.

Tried to force start but it says that table finder can not find any unattached tables.

sk8snow
03-23-2011, 10:10 PM
Also even though table manager opens up after I click auto import it it says auto update did not find any new files.. on table manager it shows the tables that i am at just not finding anything in table finder.

olliepower
03-24-2011, 12:58 AM
Hi,

I would suggest that you delete your config\prefs.xml file.

Here is the path if you installed HM with its default settings:

C:\Program Files\RVG Software\Holdem Manager\Config

After deleting the file, relaunch Holdem Manager. The file will be reestablished and you will need to re-setup your HUD.Please let me know if this solves your problem.

If that does not work, can you please send a screenshot of your HUD not working. Please make sure table manager, and the tables are all clearly visible.