Falker34
01-12-2009, 04:04 PM
So I was going through the process of configuring the database for HEM and going through the HUD configurations as well. I was playing around with some of the configurations and an error message pops up saying
"Unhandled exception has occurred in our application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close and immediately.
Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index."
After I quit the program, I brought it back up and no when I go to HUD->Player preferences, I have no default configuration and "available stats" and "display these stats" are completely empty. I get the error again when I press "New Config".
I tried rebooting my computer and I uninstalled then reinstalled HEM, but to no avail. Help, what should I do now?
FWIW,
Falker
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Most recent version, I just downloaded it.
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Pokerstars, but the problem isn't when I'm playing. It is when I am trying to configure HEM.
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Are the Hand Histories showing up in the correct Folder?
Yes
4a) If Not, have you checked the lobby settings to see that their saving the hand historys and also that their saving them to the same location as youve setup in the auto import folders?
N/a
4b) Do the hands import when you create a new database and reimport them?
N/a
5) Are the hands being imported into Holdem Manager?
Yes
6) Have You Tried the Table Finder and did it work?
N/a
7) If you open the HH are they written in English?
Yes
"Unhandled exception has occurred in our application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close and immediately.
Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index."
After I quit the program, I brought it back up and no when I go to HUD->Player preferences, I have no default configuration and "available stats" and "display these stats" are completely empty. I get the error again when I press "New Config".
I tried rebooting my computer and I uninstalled then reinstalled HEM, but to no avail. Help, what should I do now?
FWIW,
Falker
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Most recent version, I just downloaded it.
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Pokerstars, but the problem isn't when I'm playing. It is when I am trying to configure HEM.
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Are the Hand Histories showing up in the correct Folder?
Yes
4a) If Not, have you checked the lobby settings to see that their saving the hand historys and also that their saving them to the same location as youve setup in the auto import folders?
N/a
4b) Do the hands import when you create a new database and reimport them?
N/a
5) Are the hands being imported into Holdem Manager?
Yes
6) Have You Tried the Table Finder and did it work?
N/a
7) If you open the HH are they written in English?
Yes