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View Full Version : paid, haven't recieved, wtf?



triggaman6
01-10-2009, 07:04 PM
how long after you pay does it take to recieve your serial number to reg your product?

its been an hour... not pleased.

triggaman6
01-10-2009, 07:08 PM
how long after you pay does it take to recieve your serial number to reg your product?

its been an hour... not pleased.

nvm, emailed roy and sales

this should be instant

triggaman6
01-11-2009, 12:27 AM
still haven't recieved my registration code, if its always going to take this long their should be a warning before i buy it imo. when i bought pokertracker 3 it was instant.

Holdem Manager Training
01-11-2009, 12:56 AM
Don't worry, you will get your code very soon.

I don't think Roy has been around all day. He puts in 12-18 hour days 7 days a week with Holdem Manager so he deserves some family time every now and then. Again, this is very rare and you will have your code very soon.

-B

CribbsStyle
01-11-2009, 05:30 AM
still haven't recieved my registration code, if its always going to take this long their should be a warning before i buy it imo. when i bought pokertracker 3 it was instant.

If I recall right there is a warning somewhere that states you will receive your reg code within 12-24 hours.

Al1
01-11-2009, 03:21 PM
The key isn't sent automatically like with PT3. Roy do it manually after receiving your email. Roy works every days 7/7, thus it can't take more than 24hours. If he is online when you email him, that just take minutes.