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omaha
01-10-2009, 12:38 PM
Hi, have had hem up and running with a huge db

Just recently, when going onto the graphs, i get the message

AN ERROR OCCURRED WHILE FORMATTING THE DHART' OBJECT REFERENCE NOT SET TO AN INSTANCE OF AN OBJECT

tried rebooting computer, etc, but nothing works

Also had something about an

UNHANDLED EXCEPTION HAS OCCURED IN YOUR APPLICATION. IF YOU CLICK CONTINU, THE APP WILL IGNORE THIS ERROR... ... ...ETC


The other tabs were working, but now i get most of the home page, but only half of the line that has game type on it, and the main stats are blank

Not sure if i need to do anything, or just reinstall over it, or uninstall and reinstall (really dont want to do this as i am afraid of losing my db!)

All help much appreciated!

Al1
01-10-2009, 02:00 PM
Reinstall HM, don't worry about your DB, it's not in the HM folder:

1) Make a backup of "Config" in a safe location
2) Export your HUDs via "HUD Options => Player Preferences"
3) Uninstall HM via the Control Panel
4) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
5) Reboot your computer
6) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Upload HM: http://www.holdemmanager.com/downloads/HmUpdate1.07beta.exe
8) Test if it works for a while and if it does proceed to step 9
9) Overwrite the backuped "holdemmanager.config" file in the new Config directory to recover your settings
10) Test if it works again for another while and if it does proceed to step 11
11) Import your HUDs via "HUD Options => Player Preferences"
12) Test if it works

If it persist, that's perhaps an issue your DB. But try that first.

agak
04-03-2010, 07:59 AM
Reinstall HM, don't worry about your DB, it's not in the HM folder:

1) Make a backup of "Config" in a safe location
2) Export your HUDs via "HUD Options => Player Preferences"
3) Uninstall HM via the Control Panel
4) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
5) Reboot your computer
6) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Upload HM: http://www.holdemmanager.com/downloads/HmUpdate1.07beta.exe
8) Test if it works for a while and if it does proceed to step 9
9) Overwrite the backuped "holdemmanager.config" file in the new Config directory to recover your settings
10) Test if it works again for another while and if it does proceed to step 11
11) Import your HUDs via "HUD Options => Player Preferences"
12) Test if it works

If it persist, that's perhaps an issue your DB. But try that first.

hi

i'm having the same problem. I have test the 12 points and the same error happend.
I have tried to export data base and got this error message:
And erro occurred reading the hand histories. La cadena no se reconoce como DataTime valido. Hay una palabra desconocida al inicio del indice 11

I think that i have and error en my data base but i don't know how to fix it. I have tried to do a full vaccum to my data base but my problem persist. Any idea???

netsrak
04-03-2010, 10:55 AM
Please try a reindex of your database via pgadminII->maintenance.

Are you trying a full export via database management or a partial export in the hands view?

agak
04-03-2010, 11:17 AM
Please try a reindex of your database via pgadminII->maintenance.

Are you trying a full export via database management or a partial export in the hands view?

im doing the full export via database management.

Right now i have solved the problem re-importing the hands and creating a new data base

Thanks you