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xyl
03-20-2011, 06:42 AM
Hey,

I am having few problems running the rush hud. I am not sure if its hud itself or settings on my part, but I have the following problems:

1) There is a short delay in switching stats for a new table, smthing like 2-3 seconds. While its not critical, its a bit annoying and slows the game a little bit.

I know it might be a bit too much to ask for an instant switch, but I remember in the earlier versions it was switching way faster then now.

2) Sometimes stats don't appear for a player. it just shows it as zero hands, however, I know I have a lot of hands on him. Happens constantly.

I am running 1.11.06b OCR unchecked

Thank you

netsrak
03-20-2011, 08:54 AM
1) we added this waittime to make sure that all players are sitting at the table. It is required for correct stats so there is nothing we can do about it.

2) are the empty stats displayed for the correct player (in other works does the hud popups show the correct player name). Which gametype are you playing?
Does it always happen for the same players (might be a database problem)?

xyl
03-20-2011, 09:54 AM
1) ok, I see

2) I play FR rush cash games. To answer the rest of the questions I will have to play few sessions and check it. I will reply soon.

thanks for your response

xyl
03-20-2011, 02:09 PM
Update.

Really interesting :) blank stats appear only in one spot - seat next to my left. This explains why its so annoying :) and it actually happens every second hand or so. When I click on it, first line of the general popup is:

-ammount of my buyin- -0 hands-

when I click on other players w/ 0 hands its normal line:

-villain's name- -0 hands-

Whenever the same player is at any other seat his stats are fine.

It works fine in 6max games. I tried to change seating preference from "5" to "0" - no effect.
I also use "disable Hero in HUD" option

2nd Update

tried reboot/reinstall - no effect. However, noticed one thing - it works fine when 1tabling.

netsrak
03-21-2011, 05:31 AM
Can you try with a new empty database as a test?

xyl
03-21-2011, 05:52 AM
just tried, didn't help

Patvs
03-21-2011, 07:38 AM
Which Operating System, Firewall, and Anti-Virus are you using?

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions for those files to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

--

What are you computer stats: CPU, RAM, harddisk, etc?
Which PostgreSQL version are you using?

xyl
03-21-2011, 11:27 AM
Which Operating System, Firewall, and Anti-Virus are you using?

Vista, Windows FW turned off, Microsoft essentials + Malwarebytes anti-malware


For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

I have UAC turned off

added exeption to the turned off Windows firewall. I have 3rd party firewall installed, but its always turned off and I unisnalled it anyway

Uninstalled anti-virus, closed malware all without any effect.


What are you computer stats: CPU, RAM, harddisk, etc?
Which PostgreSQL version are you using?

1.66 Intel dual core, 2GB RAM, 150GB
PostgreSQL 8.4

Patvs
03-21-2011, 10:15 PM
1.66 Intel dual core, 2GB RAM, 150GB
PostgreSQL 8.4



You have a 150 GB harddisk? SSD or regular harddisk?
Is this a laptop?

Most likely the slow harddisk causes your lag/delay.
Read:
http://forums.holdemmanager.com/manager-general/11194-top-10-hem-performance-increase-tips.html

xyl
03-22-2011, 03:50 AM
yes, its a pretty old laptop, so I guess its a regular disc.

Ok, I'll go through it and report. However, why it wasn't happening before? an why it works fine for 6max games. i've played over 500 000 rush hands and this wasn't a problem until recently.

xyl
03-22-2011, 05:48 AM
Well, I did steps 4-10. Purged half of my database, cleaned my drive. Still no effect :confused:

HM, however, works considerably faster :)

netsrak
03-22-2011, 09:46 AM
Please post a screenshot of a table.
Are you using prefetch or livetracking? Please disable them.

xyl
03-22-2011, 11:15 AM
I had both disabled.

ImageShack® - Online Photo and Video Hosting (http://img703.imageshack.us/i/scr1l.jpg/)
ImageShack® - Online Photo and Video Hosting (http://img847.imageshack.us/i/scr2c.jpg/)

the 2nd screenshot is a popup

netsrak
03-23-2011, 05:04 AM
From your screenshots i'm 95% sure that you have site options -> ftp -> "use OCR to read text" enabled (= ticked).
Please check this again, the option must be unticked.

After changing this please restart HM and try again.

If that doesn't help Please attach your holdemmanager.config file from C:\Program Files(X86)\RVG Software\Holdem Manager\Config folder (or something similar depending on your installation). It may be just called holdemmanager if you've extentions turned off.

xyl
03-23-2011, 05:15 AM
unfortunately, you are wrong about OCR
here is a screenshot ImageShack® - Online Photo and Video Hosting (http://img269.imageshack.us/i/ocro.jpg/)

netsrak
03-23-2011, 09:08 AM
One last try: please update to 1.11.06b: http://www.holdemmanager.com/Downloads/HmUpdate.exe

If that doesn't help we need to check your installation in a remote session: Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.

Fulzgold
03-23-2011, 08:12 PM
Same prob. It's a recent thing. will try newest update and report back.

http://i4.photobucket.com/albums/y141/drugsinspace/rushhudprob.png


windows 7, super fast lap top Dell

Patvs
03-23-2011, 08:35 PM
Is this a custom table theme with modded cards?
Can you reinstall Full Tilt, and try it using a default table (Classic/RaceTrack) with NO card mod.

Fulzgold
03-23-2011, 08:36 PM
Not occurring as often (I think) after update but did happen a couple of times over a 10 min period. Our stack size somehow becomes player to the left's screenname and obv no stats show up for player :(

Fulzgold
03-23-2011, 08:38 PM
Is this a custom table theme with modded cards?
Can you reinstall Full Tilt, and try it using a default table (Classic/RaceTrack) with NO card mod.

yes modded cards. Will try different deck. The HUD worked fine for 18 months WITH mods until about a week ago (updated HEM).

Patvs
03-23-2011, 09:08 PM
Yeah, RUSH + mods recently (since a recent Full Tilt update) started causing problems.

Use a default theme/no card mods (also with OCR and live tracking turned OFF) so see if you then still have RUSH issues...

mikeymer
03-24-2011, 02:00 AM
I'm also having the same issue. I use midnight theme and standard cards at all sizes do I need to change that? I hate the other cards.

netsrak
03-24-2011, 04:57 AM
If all the other things we posted in this thread i think you should try it.

Fulzgold
03-24-2011, 06:30 PM
I reinstalled the orig cards (with modded background/table-same as in pic I posted ITT) and it solved the problem for me. One problem, orig cards are GAWD-AWFUL to play with. Also, it's kind of strange that the dude two posts up is having the prob with standard cards :o

I'm gonna try a different modded card deck and see if the prob is only specific to certain cards. Will report back.

mikeymer
03-25-2011, 12:04 AM
I use no mods of any sort, I just use the cards that FTP assigns and I'm having this problem. What settings do I need to adjust?

netsrak
03-25-2011, 05:01 AM
Please reboot your computer and install the 1.11.06c update as first thing after the reboot. http://www.holdemmanager.com/Downloads/HmUpdate.exe

Your ftp client must be switched to english language and installed to the default location.
Sometimes it is necessary to start the FTP Client as administrator.
Under XP the user needs to have administrator rights.
HM->Hud options->Site options -> FTP -> Use ocr... must be disabled (unticked)

mikeymer
03-25-2011, 03:59 PM
This is very frustrating. Now the HUD doesn't work at all with Rush after the update to 1.11.06c. I have done everything that has been suggested in this thread.

rdinizBR
03-25-2011, 04:20 PM
This is very frustrating. Now the HUD doesn't work at all with Rush after the update to 1.11.06c. I have done everything that has been suggested in this thread.

Exactly!:(

lux
03-25-2011, 07:16 PM
HUD not working at rush tables for me as well with 1.11.06c. Normal FTP install with racetrack and normal (4color) cards, no mods.

Live tracking and OCR disabled (unchecked)

Hands are tracked in my 'reports' section. Table manager sees my tables and shows $pot, players, $won, etc.

I just don't get a HUD. Wish i could revert to my old HEM version (1.11.something) where this all was working fine, but i don't have it anymore :(

Patvs
03-25-2011, 09:58 PM
Are you playing RUSH cashgames, or RUSH tournies??

To downgrade: http://faq.holdemmanager.com/questions/426/Download+Links+For+Past+Builds

lux
03-26-2011, 09:13 AM
Rush cash. I don't play rush tourneys, so no idea whether that is working or not.

Tried all the suggestions mentioned in the different threads on this board, but no luck.

Downgraded to 1.11.05 , and now my hud is showing again. So do a code diff between 11.05 and 11.06c :)

mikeymer
03-26-2011, 02:34 PM
Rush Cash.

Patvs
03-26-2011, 03:57 PM
This is a new bug we just discovered and is likely connected to the problem with no pre-fetch on non-rush cash games. I also have a customer I am re-visiting tomorrow that has no pre-fetch on tourneys and I expect that is also related.

If you enable the pre-fetch option the Rush HUD should work.

http://faq.holdemmanager.com/questions/101/Full+Tilt+%26+Poker+Stars+Prefetch+Walkthrough+

http://faq.holdemmanager.com/questions/209/Site+Options


Setup the HUD pre-fetch on site options and make sure it points to the right folder.

Our default pre-fetch path is for \program files (x86)\... even if that folder doesn't exist on their 32 bit machine.

options > configure auto import folders... > auto-detect > ok

Manually add the pre-fetch folder to the auto import list.

rdinizBR
03-26-2011, 07:59 PM
This is a new bug we just discovered and is likely connected to the problem with no pre-fetch on non-rush cash games. I also have a customer I am re-visiting tomorrow that has no pre-fetch on tourneys and I expect that is also related.

If you enable the pre-fetch option the Rush HUD should work.

http://faq.holdemmanager.com/questions/101/Full+Tilt+%26+Poker+Stars+Prefetch+Walkthrough+

http://faq.holdemmanager.com/questions/209/Site+Options


Setup the HUD pre-fetch on site options and make sure it points to the right folder.

Our default pre-fetch path is for \program files (x86)\... even if that folder doesn't exist on their 32 bit machine.

options > configure auto import folders... > auto-detect > ok

Manually add the pre-fetch folder to the auto import list.

Thank you! Now is working!:cool:

xyl
03-27-2011, 07:10 AM
I actually managed to fix my problem by switching to racetrack. no mods, standard cards.

I also installed modded cards and background/table and it works. I am not a big fan of racetrack though :) but i'll live with it.

mikeymer
03-28-2011, 02:22 PM
Just a heads up. The problem is with Classic View for me. Once I switch to racetrack, the 6 seat's stats show up no problem.

jhonny
04-04-2011, 04:29 PM
Im new to rush poker. Is it standardt to hud not display hero stats?

Patvs
04-04-2011, 09:54 PM
Yes... RUSH poker will NOT display hero stats is normal.

small wanka
04-27-2011, 11:03 PM
hi, sorry if i up this but i have the same problem. already tryed everything.

use a ftp mod, use ftp standard graphis, live tracking card, pre fetch, new database, use racetrack, ecc, but NOTHING, stats all all to "0" but if i go to HM Replayer, stats appears.

i need help pls =(

Sarek
04-28-2011, 04:22 AM
Try to disable Live tracking