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andreo
01-09-2009, 06:21 AM
Hey guys,

I've got a problem with my popup stats on stars. There are always some Players at the table for whom the Popupstats are not working the right way.
The stats are displayed correctly, but sometimes when i click on e.g. the Fold BB to steal in order to receive the Steal popup the Hud opens the default_main popup or a different popup. It's for every stat in this case and just for this one or two players at the table. everyone others stats are fine.

I hope you've got a solution. :)

morny
01-09-2009, 12:16 PM
Can you reinstall like that this time and tell me if it works:

1) Make a backup of "Config" in a safe location
2) Export your HUDs via "HUD Options => Player Preferences"
3) Uninstall HM via the Control Panel
4) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
5) Reboot your computer
6) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Upload HM: http://www.holdemmanager.com/downloads/HmUpdate1.07beta.exe
8) Test if it works for a while and if it does proceed to step 9
9) Overwrite the backuped "holdemmanager.config" file in the new Config directory to recover your settings
10) Test if it works again for another while and if it does proceed to step 11
11) Import your HUDs via "HUD Options => Player Preferences"
12) Test if it works

andreo
01-10-2009, 11:41 AM
i followed you up to step 7, now i need a new license. Hopefully i'll get it asap.

andreo
01-10-2009, 12:02 PM
it's not working after step 10.

Al1
01-10-2009, 01:57 PM
it's not working after step 10.

Is that occuring after you imported your HUD layout (point 11)?

andreo
01-10-2009, 03:55 PM
it occurs at step 10 and also after i've imported my hud layout.

Al1
01-10-2009, 03:59 PM
it occurs at step 10 and also after i've imported my hud layout.

Mmm. Thus it seems it's the holdemmanager.config file that create an issue.
Can you retry to uninstall/remove the directory and reinstall, but don't paste the holdemmanager.config file and directly import your huds.

And tell me if it works. (You will have to reset your preferences for HM).

Mike chops
01-11-2009, 03:14 PM
This was problem we found and fixed in the latest beta

http://www.holdemmanager.net/betadownloadpage.html

It was related to the using prefered seating and disabling some stats for the hero.